Archived App
This is an archived listing of the app previously available on the App Store.This bilingual app facilitates secure submission and tracking of complaints, observations, and suggestions to government entities. It allows users to submit requests, monitor their progress, communicate with administration, and express satisfaction levels. The app aims to improve public services and citizen interaction with the administration.
1.0
December 6, 2017
Apple a mis à jour cette app afin d’afficher l’icône de l’app Apple Watch.
Chikaya is a bilingual application that allows users to submit and track complaints, observations, and suggestions to government entities. It is part of the national claims portal Chikaya.ma, aiming to improve public services in Morocco.
You can submit a claim by identifying the relevant organization and providing your personal information and the necessary details about your request directly within the app.
Yes, you can track the status of your submitted claims. You can view a list of your claims and follow their processing progress using your claim number and contact details.
Yes, the app allows you to communicate with the concerned administration. You can send messages and attach supporting documents to strengthen your claim.
If you are unsatisfied with the outcome of your claim, Chikaya allows you to re-open the claim for further review and processing.
Yes, the 'Statistics' section provides a comprehensive overview of indicators and figures related to claims submitted through the platform.
Chikaya is available for iPhone, iPad, and iPod devices.
Chikaya has an age rating of 4+, making it suitable for a wide range of users.
