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приложение хорошее, но открыт только 1HSK. В чём смысл?
Harry’s
Pool
You pay twice for the same content
My experience with Chinese Writer has been very disappointing.
I purchased the app on Android and paid to unlock all the characters, including the additional content and traditional stroke features. When I switched from Android to iPhone, I expected to be able to restore a purchase that I had already paid for.
However, customer support told me that they cannot restore my purchases because they cannot verify that I am the same person. What I find particularly frustrating is that I have already provided them with the purchase receipts, which clearly prove that I paid for the content.
I understand that Android and iOS use different purchasing systems and that there may be technical limitations when transferring purchases between platforms. But there is a big difference between having a technical limitation and simply telling a customer that they have to lose something they have already paid for, even after providing proof of purchase.
I do not think it is acceptable to have to pay again for the same content simply because I switched from Android to iPhone, especially when I can provide the original purchase receipts.
The app itself may be useful for studying Chinese, but in my experience, the way purchases are handled and, above all, the customer support in this situation leave a lot to be desired.
Based on my experience, I would not recommend purchasing additional content in the app if there is any possibility that you may switch platforms in the future.
I purchased the app on Android and paid to unlock all the characters, including the additional content and traditional stroke features. When I switched from Android to iPhone, I expected to be able to restore a purchase that I had already paid for.
However, customer support told me that they cannot restore my purchases because they cannot verify that I am the same person. What I find particularly frustrating is that I have already provided them with the purchase receipts, which clearly prove that I paid for the content.
I understand that Android and iOS use different purchasing systems and that there may be technical limitations when transferring purchases between platforms. But there is a big difference between having a technical limitation and simply telling a customer that they have to lose something they have already paid for, even after providing proof of purchase.
I do not think it is acceptable to have to pay again for the same content simply because I switched from Android to iPhone, especially when I can provide the original purchase receipts.
The app itself may be useful for studying Chinese, but in my experience, the way purchases are handled and, above all, the customer support in this situation leave a lot to be desired.
Based on my experience, I would not recommend purchasing additional content in the app if there is any possibility that you may switch platforms in the future.
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💐💐💐💐💐
It teaches my daughter how to write Characters while playing I think she loves it
Aesthetics
Booo! Make more pretty and aesthtic options for display!
