Great Updates
Long time user and always had awesome service here. Happy with bitcoin and Choice for the option!
Outrageous fees
Update: customer support reached out to me and resolved the fee issue. As long as they follow their promises..
I started accounts with them when they were still Kingdom Trust. At that time they charged 1% to sell or buy, which is high, but it was in-line with the competition. Now they charge both an exchange fee and a Choice fee, this would be 3.2%. They also do not allow a swap so if you are trying to trade from Solana to Bitcoin you will pay another 3.2%. So let me get this straight. They charge 6.4 %for a swap! I am moving my accounts, request from them instructions on how to do in-kind transfer.
I started accounts with them when they were still Kingdom Trust. At that time they charged 1% to sell or buy, which is high, but it was in-line with the competition. Now they charge both an exchange fee and a Choice fee, this would be 3.2%. They also do not allow a swap so if you are trying to trade from Solana to Bitcoin you will pay another 3.2%. So let me get this straight. They charge 6.4 %for a swap! I am moving my accounts, request from them instructions on how to do in-kind transfer.
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High Fees - Better Options
Had my Account with Choice for 4 years before transferring it out due to the outrageous high fees they charge. Each month I was charged a super high monthly fee for just having my account open and funds invested in BTC. I didn’t trade much but there are also pretty high trading fees if trading large amounts and many other fees that they charge for that other brokerages don’t. Sure you can win a few sats playing blinko but then you’ll get hit with insane fees for your Account.
During my 4 years with them there was no major feature releases or improvements. They had in their road map to allow instant deposits and trading but never implemented it. So any deposit you make takes 3-4 days to clear before you can trade, which makes buying any BTC dips impossible. They also do not provide monthly, quarterly, or any Account Statements available in your account. You have to submit a customer service ticket to get a simple Account statement. What kind of financial site/app doesn’t allow customers easy access to things like Statements?
During my 4 years with them there was no major feature releases or improvements. They had in their road map to allow instant deposits and trading but never implemented it. So any deposit you make takes 3-4 days to clear before you can trade, which makes buying any BTC dips impossible. They also do not provide monthly, quarterly, or any Account Statements available in your account. You have to submit a customer service ticket to get a simple Account statement. What kind of financial site/app doesn’t allow customers easy access to things like Statements?
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Hidden btc fees nowhere on app
Don’t store your btc with them. Huge monthly fees that cant be seen in transaction history. Your btc will not grow with them. Would easily give negative rating if I could. Transfer out process is also very slow and not as efficient as other platforms. Do not recommend.
High Fees
Ridiculously high fees. They will make you HURT to leave them. Disappointed…
