Chola One User Reviews

Chola One: Digital Lending App
Chola One: Digital Lending App
Cholamandalam investment and finance company limited

Customer Experience

Positive experience29.2% of reviews
Neutral0.0% of reviews
Negative experience70.8% of reviews

~ Based on 24 written reviews from the US App Store.

Is Chola One Safe?

Chola One: Digital Lending App appears mostly safe based on user ratings. AppsHunter Safety Score for Chola One is 71/100.

This assessment is based on 264 user ratings, with an App Store average of 3.6/5.

Safety Analysis

65.0% of ratings point to a safe experience
2.3% of ratings suggest some concerns
32.7% of ratings point to a risky experience

~ Based on 263 App Store ratings for Chola One.

Is Chola One Legit?

Chola One: Digital Lending App appears to be a legitimate app. AppsHunter Legitimacy Score for Chola One is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bug in login component

Personal loan option not showing due login from different issue if i am using the same app in same mobile why login as different mobile message showing .work on backend team

Worst experience

App doesn’t work properly and they even not updating the data even after complaining, better check the reviews and use these

Worst and extremely pathetic service from Chola Finance.

Worst and extremely pathetic service from Chola Finance. I had completed all my responsibilities from my end, and everything was in order, but the company failed to provide proper support or timely responses to my emails. Due to their negligence and lack of communication, my CIBIL score was negatively affected.

The employees are unresponsive, and customer service is very disappointing. Even after repeated follow-ups, I did not receive a satisfactory resolution.

I would strongly advise others to think carefully before choosing Chola Finance, as my experience has been very frustrating and stressful.
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Pathetic customer service

Never take any service from chola. They will do everything possible thing to not help you. Worst experience.

Not supportive

I m one of the Customer of Chola One.. in this App nothing support for customers , only out Dated informations are there, in Bajaj App real time support available, all our Documents LOD SOA Foreclosure all are available in Bajaj App.

Worst customer service

I had a worst experience & my biggest mistake to take loan from chola one . I requested everyone don’t take any personal loan from them there customer services give you wrong information about the loan . When the loan is disbursed you will see high interest rates & expensive int rates .
I many times requested call back & called my self to customer service they will are not responding.
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Not

This financing option is not good; no one should take it. Their interest rate is very high. I had a very bad experience with them. I would go so far as to say that no one should buy anything from them. No matter what I ask them for, they flatly tell me that they do not have the documents. When arranging financing, they speak very sweetly; however, the moment we say anything at all, their manner of speaking is absolutely unacceptable. It is not okay.
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Fraud App

I had a very bad experience with the Chola Finance App and its employees. The service is extremely disappointing. The staff are completely unresponsive and do not attend to customer issues even after multiple attempts to contact them.

There is no proper customer support, and it feels like they don’t value customers at all. The delays, lack of communication, and careless handling of queries make the entire experience frustrating.

Overall, this app and its service appear unreliable and untrustworthy. I strongly feel improvements are needed in customer support, transparency, and professionalism. At present, I would not recommend this service to anyone.
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Guys at least show the loan details.

Your website shows all Zeros and your app does not work. Where can we see our loan details?

Fraud company

The most pathetic service they take money in foreclosure and ask for extra EMI for their sake. I wish such fraud people should be stopped. Even the customer care team is worst and don’t work at all. Including ceo and grievance all are fraud. Don’t take loan from this company at any cost

Unable to login

Once you logged out, you can't login again back, not receiving OTP to login, oy one way to login that is mobile number no other option. Worst experience.

Frustrating

I am regretting why I took PL from Chola, Despite regular payment I receive daily 3-5 reminder call. It’s frustrating. Despite multiple request they didn’t activated DND for me.

Login issue

First it was not getting access and i have tried in second phone than it showing different device login issues in both phones.

Personal loan

The service really quick and hassle free loan disbursement.

Not personal loan offer

I am chola one customer but not offer personal loan

Not able to use

Hey have you guys tested this app? Why all the fields are returning null value? I cant even able to see my loan details. You guys have a good UI but make sure you test everything works properly before role out the product to public otherwise all these are going to be a negative touch point.

Dear

Amazing service fast loan provided

Excellent service

Excellent service provided by Ms Nancy to complete the process.

Loan

Quick and fast

Transparent and affordable interest rates by chola

Thank you for best financial services in terms of transparency of charges and instant approval and sanction of loans…