Please help!
Hi ChorePad Support Team,
I am writing to you because I made a mistake and deeply regret requesting a refund through Apple. I wanted to explain what happened in hopes that you can help me keep my account active.
I got this app last month. Recently, when I saw a notice saying I had to pay for a subscription, I automatically assumed that the app had changed completely and that I was going to be forced to pay monthly subscriptions. In a moment of panic because this had happened before I immediately submitted a refund request to Apple.
However, right after that, I updated the app and read the notice carefully. I now see that I was actually being offered free Lifetime access because of my legacy status.
I love your app and absolutely do not want to lose my free Lifetime access. Since Apple does not allow users to cancel a refund request once it is submitted, I am worried their system will automatically revoke my account status once the refund processes.
If Apple approves the request and my access is turned off, is there any way you can help me restore my free legacy Lifetime status on your end?
Thank you so much for your time and for taking care of your long-time users! I sent an email but have not received any responses.
Best regards
Kyles mom
I am writing to you because I made a mistake and deeply regret requesting a refund through Apple. I wanted to explain what happened in hopes that you can help me keep my account active.
I got this app last month. Recently, when I saw a notice saying I had to pay for a subscription, I automatically assumed that the app had changed completely and that I was going to be forced to pay monthly subscriptions. In a moment of panic because this had happened before I immediately submitted a refund request to Apple.
However, right after that, I updated the app and read the notice carefully. I now see that I was actually being offered free Lifetime access because of my legacy status.
I love your app and absolutely do not want to lose my free Lifetime access. Since Apple does not allow users to cancel a refund request once it is submitted, I am worried their system will automatically revoke my account status once the refund processes.
If Apple approves the request and my access is turned off, is there any way you can help me restore my free legacy Lifetime status on your end?
Thank you so much for your time and for taking care of your long-time users! I sent an email but have not received any responses.
Best regards
Kyles mom
Show more
I give 4 stars…..
So basically everything is so good. I love how you can like earn stars for stuff like rewards, but the only thing is weird about that is like when you get in the stars when you go to your rewards and you try to tap it like it glitches you out of the app so I feel like that needs some fixing but other than all it’s a pretty good app
Show more
Please fix payout feature
This app is an awesome idea and the features of choosing the jobs and icons to go with them is great. However, the payout feature to redeem their points doesn’t work = the app crashes and no points can be redeemed. Please can you fix this? For a paid app I think it is reasonable for all features to work properly.
Show more
Frustrating
Frustrating to use, doesn’t synch properly. Wish I hadn’t invested my time in this.
Love APP but…
I love the APP overall because it is so easy to use. My issue is that it is supposed to automatically sync and it is not, so I have no way of looking at the app to see what each child has completed before granting rewards. This is very inconvenient. I hope I am doing something wrong. The app was originally downloaded on my iPad where I created chores and delegated to my children. I linked it with my Dropbox. They have been excited to check off the chores daily but when I pull up the APP it is completely blank and when I try to sync NOTHING. It says I only have to sync once. I am confused. I also sent out for some support and the email was sent back to me undelivered. No known sender. Please help!! If I can get it to sync appropriately then I would give this APP 5 stars
Show more
