Can’t get app to work, but device doesn’t need it
I can’t get the app to connect, but it’s not needed for the device to run. Love the device — great for those cold winter walks with the dogs!
Completely pointless, dog water user experience.
A pointless time wasting app that does literally nothing and requires email/login to do it: Firmware update. And I meant “literally nothing” because my device happened to not need it anyway (good, I guess).
The rest of the functionality is (or should be) already on the site: Links to support site ticketing system and the support email (which hilariously just auto replies asking you to use the support site ticketing system).
The rest of the functionality is (or should be) already on the site: Links to support site ticketing system and the support email (which hilariously just auto replies asking you to use the support site ticketing system).
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Never used the app, so disregard if you will
This rating/review is mostly frustration. I am just sick of every thing I touch trying to collect more data about me, and associate me to something else, so that I can be better marketed to. If I am not willing to sign with google or apple credentials, and let them track me, and/or share my info with vendors, then I just don’t get access to support, or firmware updates. The device is pricey, but cool, and I don’t regret the purchase. I guess I will use it without the “IMPORTANT FIRMWARE UPDATE”, and hope for the best. The app, in its current state is useless to me.
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