Notifications inconsistent
Notification banners always go through, but more often than not, no unread badge and mailbox is not refreshed till I open it. I do not experience the same behavior with Spark. I already emailed support. Funny thing is, it happens sometimes.
Really bad
I don’t know why I haven’t deleted this app sooner. Every single time I get a notification that I have a new email, I click it and it does not open the email. It brings me to a screen with other emails. I try to click through the different ways to filter them but it’s always a toss up if the email will show up or not. I usually end up opening the actual website after for my email that chuck simply could not open. Time to go back to iPhone email app. Decent deleting system though.
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Read email goes to Trash
Took me a while to find my read emails; in the Trash! And I’m a paid Pro member. I’m happy to have paid for a year because Chuck is awesome for deleting thousands of junk emails better than any app out there. But as far as ease of use and trust worthy performance, it fails. The standard iPhone email app or Spark works better for me. Would have gone with Spark to yearly fee is >$200 and I don’t need AI for my email. Their free version is more than adequate. Uninstalling Chuck for now.
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False Advertising
Chuck doesn’t delete from the host email servicer. It only deletes within the app
Incredible on iPhone, but…
Amazing on iPhone. Recently decided to use paid sub as my main email on MacBook Pro. Finding it annoying that every time I open chuck it seems to have forgotten I am a subscriber. Also, maybe I’m missing it but it looks like you can’t save drafts.
Best way to get to inbox zero quickly.
New update as of May 16, 2026: Super responsive developers who clearly care about keeping Chuck users happy. I’ve submitted bug reports on two separate occasions, and both times the customer service reps have contacted me in a very timely manner to resolve the issues. I’m still not thrilled with the new translucent interface (the previous style was a lot easier to read and had more intuitive button placement), but the functionality is back to 100% and the ability to quickly trim your inbox contents is unmatched by any other mail client that I’ve tried - and I’ve tried a LOT of them!). Thanks, Chuck Developers!
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Update as of Apr 14, 2026: Downgraded to 2 stars (Hopefully only a temporary downgrade). I used to absolutely LOVE this app as recently as yesterday, but the latest overnight update has significantly cut the functionality that made it so useful. Please, developers, put back the control buttons (archive, select all, etc) that you’ve taken away, and please return the interface to the clean and intuitive style it was up until today’s update.
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Prior Review: Loving this app - the most well-thought out interface for quickly reducing your inbox unread message count to zero while still not missing any important emails. And the developer is very responsive. I reported a minor interface bug one evening, and they were emailing me back the next morning with an update that fixed the issue, ready to update from the ipadOS App Store. Impressive, responsive and very positive customer experience. One of my very favorite iPad apps. :)
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Update as of Apr 14, 2026: Downgraded to 2 stars (Hopefully only a temporary downgrade). I used to absolutely LOVE this app as recently as yesterday, but the latest overnight update has significantly cut the functionality that made it so useful. Please, developers, put back the control buttons (archive, select all, etc) that you’ve taken away, and please return the interface to the clean and intuitive style it was up until today’s update.
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Prior Review: Loving this app - the most well-thought out interface for quickly reducing your inbox unread message count to zero while still not missing any important emails. And the developer is very responsive. I reported a minor interface bug one evening, and they were emailing me back the next morning with an update that fixed the issue, ready to update from the ipadOS App Store. Impressive, responsive and very positive customer experience. One of my very favorite iPad apps. :)
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Response from developer
Thank you so much for updating your review — it genuinely made our day. We are thrilled the archive and select-all controls are back and Chuck is working at 100% for you again. We hear you on the translucent interface; readability and button placement are exactly what we are refining as we settle the new look, so please keep the feedback coming. Thanks for sticking with us. — The Chuck Team
So buggy
This app gets buggier by the day. I have one Gmail and one iCloud account registered. Over time Chuck simply stops syncing with one or the other of those accounts, and the “re-authorize” feature doesn’t nothing perceptible to improve that. When I try to sync, I just get and endless spinner icon with no errors, no updated email messages, nothing. Recently in desperation I uninstalled Chuck to start over. And now whenever I attempt to register my iCloud account (using an app specific password as Apple requires), Chuck immediately hard crashes out to the OS. Again no error messages or indication what is going on.
I’m actively looking for a reliable alternative to Chuck and will update this review if/when I find one.
I’m actively looking for a reliable alternative to Chuck and will update this review if/when I find one.
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Can’t get support
First, let me say that I love this app. I have been using it for about three or four years without a glitch, until today. I have been paying for the pro version, yet today when I tried to look at sent email., I was told that the free version didn’t cover that. So, I went to support and tried to click on the contact us link and it didn’t work. I am not sure what to do about this because I can’t get in touch with anyone.
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Paying for Pro with no features
Loved this app and all its features. Been paying monthly for the pro app. Some months ago I ended up mainly using Gmail but decided to go back to Chuck since I noticed I was still paying for their pro version. At this point some features had changed and it kept telling me to subscribe to Pro to use my usual features. Why am I being asked to add another Pro subscription when I’m currently paying for it. Ended up canceling and noticed they have a new subscription price. So I’m assuming i was on their older price model and wasn’t automatically changed to the new one. So I was being charged every month for Pro but didn’t actually have access to the Pro version. They should have upgraded automatically or sent a notice that if i didn’t change the plan I would be losing my pro features and should upgrade my plan.
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Response from developer
This shouldn't have happened — a legacy Pro subscription should keep its features. Try "Restore Purchase" in the app (Settings) first — that should recover any Pro subscription bought through the App Store. If it doesn't, email support@chuck.email with your Apple ID and we'll sort it out. — The Chuck Team
Exactly what I needed, but with too many shortcomings.
This is exactly what I needed, but in the end I uninstalled it after buying and using the Pro version for two days.
Here’s why…
There is no desktop version for a streamlined experience on all my devices. My bad for not checking this upfront, this is a major turn off.
The text is way too small and too thin, without any options to change it.
Very bad contrast in the email overview, and in combination with before mentioned small and thin text, you need +3 readers to comfortably use this app.
For some reason this app generated two sent folders and the app saved sent emails in the wrong one. This caused the sent emails not to show up on my Mac. Again, no option to change this.
I hope the creators update the app and make it available for desktop soon. Will keep monitoring the his app.
Here’s why…
There is no desktop version for a streamlined experience on all my devices. My bad for not checking this upfront, this is a major turn off.
The text is way too small and too thin, without any options to change it.
Very bad contrast in the email overview, and in combination with before mentioned small and thin text, you need +3 readers to comfortably use this app.
For some reason this app generated two sent folders and the app saved sent emails in the wrong one. This caused the sent emails not to show up on my Mac. Again, no option to change this.
I hope the creators update the app and make it available for desktop soon. Will keep monitoring the his app.
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Best way to get to inbox zero quickly.
Update as of Apr 14, 2026: Downgraded to 2 stars (Hopefully only a temporary downgrade). I used to absolutely LOVE this app as recently as yesterday, but the latest overnight update has significantly cut the functionality that made it so useful. Please, developers, put back the control buttons (archive, select all, etc) that you’ve taken away, and please return the interface to the clean and intuitive style it was up until today’s update.
—————
Prior Review: Loving this app - the most well-thought out interface for quickly reducing your inbox unread message count to zero while still not missing any important emails. And the developer is very responsive. I reported a minor interface bug one evening, and they were emailing me back the next morning with an update that fixed the issue, ready to update from the ipadOS App Store. Impressive, responsive and very positive customer experience. One of my very favorite iPad apps. :)
—————
Prior Review: Loving this app - the most well-thought out interface for quickly reducing your inbox unread message count to zero while still not missing any important emails. And the developer is very responsive. I reported a minor interface bug one evening, and they were emailing me back the next morning with an update that fixed the issue, ready to update from the ipadOS App Store. Impressive, responsive and very positive customer experience. One of my very favorite iPad apps. :)
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Your app
Cant even set up email never mind get it to work!!
Unsubscribe Doesn’t Work!
Good app for cleaning out your email but unfortunately unsubscribe feature doesn’t really work.
Really was hoping this would work
Your support link comes up with an error. Comcast emails aren’t loading anymore. When it did work, it was helpful. I guess this is a comcast/xfinity issue. Time to fine a new email address. I give up….
Copying all your emails!
So this app is making a complete copy of all your deep emails. Security risk? Do they sell your emails to the highest bidder? Is this how they *really* make money? What if they get hacked? Do they delete your info after 30 days? Nope! They keep forever. I hope your info isn’t sold on the dark web
Rope you in with free features and then takes them away
They removed the free unsubscribe feature for free accounts. I was showing this app to every one of my clients and many were subscribing after I showed them how to use it. Lost money for your company
Greed greed greed
Greed greed greed
What happened
Pretty wild that their monthly cost went from $3.99 to $6.99. Forced me to reevaluate email tools and quickly realized much better options exist these days.
Edit: they emailed me to say they had reduced their price, it’s a whole buck cheaper. /s
Edit: they emailed me to say they had reduced their price, it’s a whole buck cheaper. /s
Didn’t get very far
App said it was totally safe; was not reassured. Decided to try Chuck with gmail, and got hit by creepy Google YouTube authentication, which I didn’t want to use. Not Chuck’s fault, but direct access to email accounts is just too dangerous to give to random small mammals.
Old emails showing up as new
Old emails showing up as new.
There are no notifications.
Can’t handle photos in emails.
“Chuck would like to access your contacts” popup takes over phone
Update: email provider is Gmail
There are no notifications.
Can’t handle photos in emails.
“Chuck would like to access your contacts” popup takes over phone
Update: email provider is Gmail
Still no fix
Mark as read still not working. Another update, still hasn’t fixed it. Tried mark as read manually, that didn’t work either. Contacted support weeks ago about this issue, the only assistance was so generic it seemed like they may be using AI to respond. Last communication was more of the same, only this time they ended with “if you’re still having trouble logging in….”. I didn’t have trouble logging in, that was never the issue.
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