Ehh it’s tough to import information in
The good:
- clean UI
- nice MacOS counterpart
- built in LLMs do work
The bad:
- it is very hard to get information into this app on iOS. With respect to each productivity app I’ve used, I always import 10 or so random stock related files (in different formats) to see how the app handles the uploads. Well, unfortunately, the only information i was successfully able to import was an Apple note and a URL. Had no luck with PDFs, .jpegs, sharing from X, sharing from email, sharing from files or from photos.
…..and that’s when i gave up interest because if you can’t easily import and export information into an PKM or second brain app, then it serves no purpose. See HyNote….it is hands down the best all encompassing productivity tool on the market - across any device or platform - but it’s harddddd to get information into it for processing (and out of it for incorporation into a larger note system). Recall is probably the second best tool but it just doesn’t have a great iOS UI and doesn’t have a macOS app.
Response from developer
I'm not sure what happened with your experience. I'm deeply sorry you had such a poor first impression of Chunk. One of the things that makes our app special is the ability to upload lots of documents and files to Chunk and search them easily. I wish you would've reached out to us so we could've made things right for you and fix any issues you were having. We'd love to have you back if you're willing to give us another chance. We had a day or two of outages last month that you may have just been unfortunate enough to use at those times. Again I'm sorry this happened to you, if you do try Chunk again, please send me an email if you have ANY issues or questions. Thanks - James founder of Chunk AI
Ehh it’s tough to import information in
The good:
- clean UI
- nice MacOS counterpart
- built in LLMs do work
The bad:
- it is very hard to get information into this app on iOS. With respect to each productivity app I’ve used, I always import 10 or so random stock related files (in different formats) to see how the app handles the uploads. Well, unfortunately, the only information i was successfully able to import was an Apple note and a URL. Had no luck with PDFs, .jpegs, sharing from X, sharing from email, sharing from files or from photos.
…..and that’s when i gave up interest because if you can’t easily import and export information into an PKM or second brain app, then it serves no purpose. See HyNote….it is hands down the best all encompassing productivity tool on the market - across any device or platform - but it’s harddddd to get information into it for processing (and out of it for incorporation into a larger note system). Recall is probably the second best tool but it just doesn’t have a great iOS UI and doesn’t have a macOS app.
Duped by the Aesthetically Please UI
Powerful AI Companion
Amazing
Often Confuses Itself
For anything but the most simple instruction the API simply times out and spits back a word-salad of error messages.
Response from developer
I’m deeply sorry you had this experience. I’m not sure what was happening but I’d like to rectify this if possible. If you care to email us we’d love to help you figure why this occurred. We assure you this isn’t typical of what our thousands of users typically experience on a daily basis. We value you as a user and hope you give us another shot. Please send me an email: info@chunkapp.com
Bunk would be better name
Helpful.
Not finding information within your own documents
Response from developer
Thank you for trying out Chunk. We'd love to help you with your issue. There could be a few reasons you maybe having issues get answers returned about your stored notes or documents. Making sure your query contains keywords/phrases in the documents you're referring to. Adding tags to documents would help narrow down the search if you've uploaded large amounts of documents. Please refer to our tutorial videos at https://www.chunkapp.com/tutorials or email us at info@chunkapp.com and our support team will help you directly. Thank you again for your honest review and hopefully we can get you using Chunk as you seem to like the premise. Cheers!
data in accuracy
Good support
Original:
I was very drawn in by the description of this app, but I've found that in use it doesn't seem to do what it has promised. It does not pull from any of the documents I've added, and continuously gives me responses telling me that it, in fact, cannot reference uploaded documents. Considering that this seems to be the point of the app, this is super disappointing. Tags are super buggy, and I can only add them using my iPhone, not the Mac or the Vision Pro apps. Not that they seem to do anything. Chats are not persistent if you hit reload, so you just lose everything that's been generated.
Response from developer
I'm sorry about your experience. This is not typical and shouldn't have happened. It appears you were trying to upload files with thousands of pages in a single file. While Chunk can handle entire novels (hundreds of pages), documents with over 500 pages may have some performance issues. Particularly documents with thousands of pages. For better performance perhaps break the document into smaller parts and use the same tag for each while using the 'Large' Chunk size. Hopefully this fixes your issues, and sorry about any confusion or misunderstandings.
So helpful!
Confusing and inaccurate
Response from developer
I'm sorry about your experience. This is not typical and shouldn't have happened. It appears you were trying to upload files with thousands of pages in a single file. While Chunk can handle entire novels (hundreds of pages), documents with over 500 pages may have some performance issues. Particularly documents with thousands of pages. For better performance perhaps break the document into smaller parts and use the same tag for each while using the 'Large' Chunk size. Hopefully this fixes your issues, and sorry about any confusion or misunderstandings.
