CINEMOOD User Reviews

Name: CINEMOOD
Rating: 2.5 (52 reviews)

CINEMOOD

MULTIKUBIK, OOO

🔧 Utilities

🎬 Entertainment

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Still Can’t Use It

I bought one of the first CINEMOOD projectors and I still can’t stream anything and don’t even enjoy it because it every time I go to use it I can never get it to work so I just get frustrated and put it away until the next time I want to get frustrated by trying to actually use it.

KoriAnnA2006

3 years ago

The app doesn’t work

Can’t sign into the app and without the app the projector is useless. Several emails to customer service and no response. No listed customer service phone numbers are accurate.

Peperjakcheese

4 years ago

Bad

It makes you log in and it made me put in a code and every time I tried to put a code in it said invalid code please try again

Notmeholivia💅✨🫂

4 years ago

Nothing ever works

Not only does the app always have problems (won’t even let me sign in currently) but the cinemood itself never works either. I have tried to connect with customer service and never hear back. What a waste of money.

Nictantal

4 years ago

Very easy

We love our CINEMOOD tv and this app has been really helpful. It’s very convenient and easy to use. The buttons on the device are great and easy. But this is nice when you don’t want to get up. Lol my kids love it and my oldest can easily use my phone when he needs to change something.

Guinn25

5 years ago

App makes navigation easier

The app does make navigation easier but all in all is a clunkier interface than I would like. I bought this for my 8 year old and she has a hard time using this device. I was hoping this would be something she would independently be able to utilize. She does need me to assist. Could be more user friendly, but glad that I have the app and do not have to solely rely on the buttons on the actual device.

Mariah Bennett

5 years ago

We love CINEMOOD

We love our CINEMOOD device. The app is easy to use and my family has enjoyed many nights watching outside. We look forward to many more. Thank you, CINEMOOD.

Xoxxoxoxox

5 years ago

Cinemood is one love!

My review is not about an app but the device Cinemood itself. It’s amazing! We had a first version which recently “traded-in” into a new 2021 TV one and kids just love it! It’s now projected onto a wall with a great quality, I can’t express how excited is our boy (and happy parents). It’s pricey, yeah, but it worths it! I’d highly recommend it to my friends, it’s much better than iPad or TV (we still don’t abuse it though, max 1h before going to bed is a good deal!)

Austrian-not-Korean

5 years ago

Poorly designed app

I just received my CINEMOOD & was so excited to set up & get started. The app was useless & the menu is sparse. How is anyone supposed to know how to navigate this device?? The manual inadequately describes the device, so I was really hoping the app would be easier to figure out. And we shouldn’t have to contact customer support to figure out how to use the device- that’s even more work than I want to do!👎🏾👎🏾👎🏾

Chaidoll

5 years ago

Response from developer

Hello! Thank you for your feedback! Please write to us by mail support@cinemood.com and we will help you activate the CINEMOOD. For your convenience, we have instructions on how to activate and set up a CINEMOOD on our website in the section - Support.

Great update on the app

We live our Cinemood and navigation with recent update became much smoother.
No issues with Bluetooth connectivity.
Netflix, Amazon Prime and Disney + navigations are super easy with the app.
YouTube is still a little confusing as navigation is different than in other streaming services and you have to switch your brains. And also there is no way to change keyboard language in YouTube search, but hopefully they will fix it soon too!

Alinaintech

5 years ago

Response from developer

Thank you for your feedback! We will definitely try to make working with the application as comfortable as possible. Thank you for helping us become better. Thank you for being with us!

The app is junk

The only thing this app is good for is to remotely control the device. Other than that, it is just plain bad. There is very little explanation on how to use the app itself. The buttons are not labeled so who knows what they even do. Supposedly you can store files onto the device and watch them but there are no instructions anywhere. This app needs a lot of work to be more useful.

SkyW1nd

6 years ago

Response from developer

Hello! Thank you for your feedback! Please write to us by mail support @ cinemood.com and we will be able to advise you on the work of the application

Touchpad?

I’m really confused because when I go onto Netflix the app on my phone is supposed to turn into a touchpad type thing but it keeps the arrows and I don’t know what to do about it.

remyrats

6 years ago

Response from developer

Thank you for your feedback! We will definitely try to make working with the application as comfortable as possible. Thank you for helping us become better. Thank you for being with us!

Garbage

Not useful. I can’t modify things I need to. Glitchy. Just doesn’t work.

Timmasterson

6 years ago

Great app!!

Perfect navigation! The app is working smooth, I’m so glad now I can navigate any types of operations thru my phone, I love watching Netflix on the wall!

George55654

6 years ago

not my favorite

this is awful! it does not give half the things promised and is not a good gift for anyone over the age of 6. it is glitchy and the focus button does nothing as it is still crummy and unclear! the screen mirroring effect does nothing and does not make you able to stream other apps at all! i tried disney plus (because there was no disney movies on this thing as promised) and it ended up a huge mess. DO NOT RECOMMEND. the only thing i actually like was the small size but i would rather carry around a horse because it would do more than this thing.

lexilizabeth

7 years ago

Latest update does not work do not update

Now my phone will not connect to my device so it’s more useless than ever!

Sukit6669

7 years ago

Response from developer

Thank you for your feedback. Can you try to reinstall the application one more time, reboot the CINEMOOD device and try to connect your phone with the CINEMOOD device again? If you'll get the error or it will be impossible to connect to the CINEMOOD device - write to us: support@cinemood.com This is very important for us that the application works correctly and everything worked perfectly!

App doesn’t connect to projector.

I love the product and the app connected the first time to setup the projector. Then nothing it just searches and searches. 45 min of trying to connect and I’m about to Elvis it!! The app needs to be more user friendly. Should be able to connect to the product with ease not have to search. This is the only complaint. I would give the product 5 stars but massive work on the app needs to be done for customers to enjoy. Possible solution is a small remote, especially if traveling and no guarantee of WiFi connection.

Hoch45

7 years ago

Response from developer

Thank you very much for your suggestion and feedback! We will try to make the application as accessible as possible and look forward to your future offers at any time convenient for you! We are sorry that you’re having difficulty using the application. Could you write to us at support@cinemood.com and provide contact details? We will request additional information, according to which we can check everything and correct difficulties at work of application as soon as possible! Thank you!

Meh

Takes FOREVER to connect to WiFi & FOREVER to connect to Netflix , no free Disney movies as advertised .

ndndndnnddndndjiekeje

7 years ago

Response from developer

Hello, Can you write us to the: support@cinemood.com and send the serial number of your CINEMOOD device? We'll check this information with our specialists and try to fix all the problems asap.

App is not user friendly

Cinemood is a great product but the app is not user friendly at all. Specially if you are accessing YouTube then I am just not able to figure out how to get a screen on app to type in my search. And there are no free Disney movies as advertised, only few other Disney stuff is free, which is not amazing.

SonaliBh

7 years ago

Response from developer

Hello, Thank you for your feedback. Can you write us to the: support@cinemood.com and send the serial number of your CINEMOOD device? We'll try to help you in this situation and advice the solution.