Absolute garbage
App is absolute garbage and doesn’t register bikes being returned or show any indication that the bike was locked in when it was. The app looks like a 12 year old made it in 2003. Don’t waste your time or money on businesses that have no integrity or pride in what they do.
Known devil
The app is not at all friendly, crashes multiple times , each person has to download (forced download) to get the bike. Sometimes takes 15-20 mins to pick one bike and release..
Can only check one bike out
I’m with my wife and want to rent two bikes, but it says checkout limit exceeded after only one bike…. Really lame
Citi bike scam
The bikes do not unlock after followed instructions. They charge your card and never unlock! I tried 4 different bikes and get charged for them and they never unlocked. I called the help number and they scam you into running your card again.
Card got scammed off this
Signed up and then that night my credit card and email got stolen
horrible sucky app
15 years out updated. Pathetic that no one has put money into updating this app properly. Embarrassing for the city of Miami Beach.
Citi Bikes
Easy enough to use. Not the best transportation app, but certainly not the worst. “Gets the job done” is accurate
Piece of junk
I tried to rent a bike in south beach, it took my money but would not release the bike, I called customer service, they said there isn’t anything they can do. If there was a zero star I would have given that…the customer service lady was nice though.
Worst app ever – fix it if you charge so much
This is the worst app. I tried with two different emails and it kept telling me that the user was already created, which makes no sense because I never created an account with this. This is the worst app. They should invest more money into making the app actually work, especially since they charge so much for the bike
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Apple Watch supports
Please provide an update with Apple Watch support.
It is embarrassing that we can’t use our watch to unlock bikes.
It is embarrassing that we can’t use our watch to unlock bikes.
Charge me multiple times got error
Charge me multiple times got error
Other app
Why do not use the standard citi bike app like new york? It works way better.
Impecable
Excelente app, la promo del mes se acomodó a nuestra necesidad.. fácil de usar, vivía en todos lados.. la ciudad es para por lo que va súper
Works great
Bikes in good shape, and checking out and docking work fine. Fewer problems than Citibike in NYC. My only small complaint is the app can’t tell you where the closest ebike is.
App fails constantly
Just a waste of time. “Failed to update.” Constantly
Did get one ride to work but then nothing for the rest of the week. Bike sucked too but was rideable, barely.
Shame, because this is clearly the best transport method of it worked
Did get one ride to work but then nothing for the rest of the week. Bike sucked too but was rideable, barely.
Shame, because this is clearly the best transport method of it worked
$5.39 for returning 2 minutes late.
This isn’t how you run a bike share.
Unfavorable billing
Note that you have to commit for the amount of time you are planning to take the bike, get penalty for late return with no credit for early return. Different from any other such service
sadly for tourist in Miami.
sadly for tourist in Miami.
Convenient for Miami Beach
My family of four used this for transportation in Miami Beach (and a little in Miami, too) during 10 days in December.I felt the price of $35 per user for a month was very reasonable. Most bikes were in decent (not necessarily perfect) shape and the app was accurate in indicating the number of bikes and empty spots at any given station.
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Wish I could give 0 stars
Kiosk and app doesn’t work
Doesnt let us the app
my number just isnt accepted and if it does, the verification code never shows up; only able to get it by contacting support. Fix your damn app if you want people to use it.
