City Brew Coffee User Reviews

Customer Experience

Positive experience37.9% of reviews
Neutral17.2% of reviews
Negative experience44.8% of reviews

~ Based on 29 written reviews from the US App Store.

What users say

Is City Brew Coffee Safe?

City Brew Coffee appears safe based on user ratings. AppsHunter Safety Score for City Brew Coffee is 94/100.

This assessment is based on 1,515 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 1,418 App Store ratings for City Brew Coffee.

Is City Brew Coffee Legit?

City Brew Coffee appears legitimate, with a few gaps. AppsHunter Legitimacy Score for City Brew Coffee is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow load times

Takes awhile for the app to load

Great

I love this app and this company so much but what is keeping it from being five stars is the ability to not be able to combine all your gift cards into one. If there is a way I havenโ€™t figured it out and will change this to a five star rating.

A little clunky

Glad they have an app but it could be a lot better.

Coffee at itโ€™s finest

Super easy app to use for one of favorite coffee shops around. Especially love the rewards system that they offer!!

Serious bacon shortage

Sandwich had 1/2 a piece of bacon on it. May as well call it an egg sandwich ๐Ÿ˜‚ but coffee is always good

Outstanding crew and atmosphere

Want to express how awesome Heather and the crew that work at the Butte City Brew are!! I have been a loyal CB customer since first opened! Heather and her crew are always very welcoming, helpful, and an absolute pleasure to know! Heather exudes professionalism and it is passed down to her crew!
When I walk in the door I am greeted by my first name, my order is always correct, and greeted with respect and the want to serve me!!
I have been to a lot of the CB in Mt and by far this store is over the top with work ethic, customer first attitude, and the warmest and best environment!!
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Morning Dash

By far the best coffee shop Iโ€™ve ever been to the people are friendly. The service is great. I wish they had these in all 50 states great job to the staff of city brew. Weโ€™re truly lucky to have you as a part of the community, merry Christmas and happy new year to each and everyone of you

Closed

It was closed

No way to apply rewards

Even if I get rewards, I cannot figure out how to apply them to the order because there is no apply offers button

Calories

The app is overall great! The only thing I would change is to show the calories next to the product.

Coffee is great

The coffee is great. Customer service could use some help. One of the baristas is super friendly but the other gal is rude. No smile, no thank you just attitude.

Pretty Pleassse! Menu viewing

programming is a skill that the majority of people in this world can't do, but please allow me to view the menu after store hours ๐Ÿฅบ

Shiloh Crossing store

Great team at the store (whatโ€™s left of it) - horrible management at the corporate office.

Unusably buggy

I like the idea of this app, but there are so many bugs that I pretty much have to give up before I can order

Love City Brew!

I love City Brew. Way better than Blehbucks! ๐Ÿ’œโ˜•๏ธ

This store is a 10

Ashley and Tori were super sweet and helpful!! They went the extra mile!!!

Hard to use

Goes in circles, click reorder and it made me order all over again. Click us discount and I still have to add the code at end of order

Bring back the old app!!

I hate the fact that paying with a gift card is now on a separate screen than the rewards!! I also noticed you donโ€™t get double points for paying with a gift card anymore! Also, you canโ€™t stack gift cards anymore, so now I have multiple gift cards in the app instead of one large one.

Silly names

You wonโ€™t let me change my name to something silly. That is not fun- therefore I am displeased. Bring it back.

Could be a lot better

First of all I donโ€™t like how I canโ€™t have more than 1 gift card on the account at a time, the app advertises discounts but never gives you an option to add them. My final complaint is that the app wonโ€™t keep my debit card on file, itโ€™s pretty frustrating when Iโ€™m already in a hurry and trying to order my coffee and I have to stop and put my card information in. Poor app design.
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Response from developer

Thank you for taking the time to share this feedback. We are very sorry to hear about your experience with our app. We would love the opportunity to better understand the issues you are encountering and see how we can help. Please feel free to contact us at support@citybrew.com. Thank you!