City of Cookeville Utilities User Reviews

Customer Experience

Positive experience7.7% of reviews
Neutral0.0% of reviews
Negative experience92.3% of reviews

~ Based on 13 written reviews from the US App Store.

Is City of Cookeville Utilities Safe?

Not enough ratings yet to assess City of Cookeville Utilities.

Is City of Cookeville Utilities Legit?

City of Cookeville Utilities appears legitimate, with a few gaps. AppsHunter Legitimacy Score for City of Cookeville Utilities is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does NOT work

Garbage app useless

Buggy

It’s not TOO terrible, and I do prefer this over the website (never ever loads), but to use I have to delete and redownload the app, and do that every time I try to pay a bill. Only way it’ll work!!! :(

Not good

The only way I can get this app to work is to delete and reinstall it every month to pay my bill. I’d use the websites but the link to them rarely works either. I’ve never had such a hard time trying to give someone my money. Please fix the blank pages.

Terrible

Please make this app functional, between the website barely working and this app not loading anything it is so frustrating to get my bill paid

App bug

Please fix this app! If you don’t click to stay logged in you can put your info every time but nobody wants to do that. If you stay logged in and reopen the app it’s blank. I have to go to the map and then click the accounts again to see my gas account. Not to mention the corners where you choose what you want to do is to far up and it’s difficult to click them.
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Doesn’t work

First off, why in the world do they disable pasting my username and password? My strong password is crazy-long jibberish that is nearly impossible to type on a phone, which gets pasted from a password manager…but not when using this app. I’ll have to change it to P@ssword123 just so I can use this app.

Immediately after logging in, there’s just a blank screen with “Connection Timeout Service Unavailable” in the middle. Not sure how anything could “timeout” since it was immediately displayed.
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Worked at first

The app worked when I first downloaded it. But now the screen is blank.

Easy to use

Create an account, confirm email, login in and pay. Super easy took less than 10 minutes.

Didn’t even get passed login

This app is a waste of your time

Unusable

App never works. It’s either a blank screen when showing where your account details should be or it won’t let you log in at all. Fix the app or don’t have one at all.

Blank screen

Can’t even use this app. I have downloaded it twice and it just comes up with a blank screen. Can’t even get to the login screen.

Put some effort please

Please put some effort into fixing the bugs to the app. The blank screen is crazy, renders the app completely useless. This is 2020, the government needs to hire a decent programmer to work this stuff out. The way of the future is now but it seems our government is still stuck in 2002 app development.
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Blank screen

The first time I used this app it worked. Now it won’t pull up any account. I have deleted it and reinstalled a few times without luck.