City of Elgin

City of Elgin

by City of Elgin

7 ratings
3 reviews

Archived App (Last seen on 22 Jun 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 31, 2021
  • December 9, 2024
City of Elgin screenshot #1 for iPhone
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City of Elgin screenshot #9 for iPhone
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About

Stay informed about community events and submit non-emergency service requests directly to the city. This app connects you to the 311 Contact Center for quick responses to inquiries and issues like reporting streetlights or asking about event times.

Community event notifications
Submit non-emergency service requests
Attach photos to requests
Location tagging for requests
View 311 status updates
Access city news and traffic alerts
Consolidated Twitter feed for local happenings
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What's New in City of Elgin

1.60.0

December 9, 2024

Updated latest news carousel

User reviews

Needs More Work

This app seems to be less useful than the old app that used to be in place. I say this knowing how bad the app needed to be updated.

The difficulties start with trying to log in, the app does not accept prompts from a password manager which is a severe oversight that makes it difficult to login and make strong passwords.

Furthermore, I don’t understand the requirement for an account. If you just want to get information and notifications I don’t understand why a profile is required.

Finally, it seems that nobody seems to be putting alerts in the app consistently, and that notifications are sent out with no sense of regularity.
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Allow iOS Password Manager to Work on Login Screen

I just downloaded the app and made an account using a strong password. The app doesn’t allow me to copy and paste the strong password into the field. It also blocks the iOS password manager from inserting the username and password.

So I resigned myself to manually typing the password into the field, however, when switching to my Notes app to look at the strong password I created, then returning to the Elgin app, the password characters I already entered are deleted.

The app developers might think they are doing something that makes the app more secure, when in fact, they are causing people to use weak passwords.

Enable the username and password paste option and allow the iOS password manager to do what it was designed for please.
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Convenient option

As I don’t use Facebook or Twitter it has been less convenient to get updates from the City in recent years. This helps with that!

One criticism is that the app doesn’t play nicely with autofill from a password manager. The login screen also jumps around when I attempt to paste credentials. Other than that it’s be a 5-star rating.
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Developer apps

FAQ

What is the City of Elgin app?

The City of Elgin app is a mobile tool designed for residents to stay informed about community events and submit non-emergency service requests directly to the city's 311 Contact Center.

How do I submit a service request using the City of Elgin app?

You can submit service requests by navigating to the '311 Requests' section, where you can describe your issue, attach photos, and tag locations. City staff will respond and provide status updates within the app.

What kind of information can I find on the City of Elgin app?

The app provides information on community events, trash collection reminders, traffic disruptions, general notifications, and updates on local happenings through a consolidated Twitter feed.

Is the City of Elgin app free to download and use?

Yes, the City of Elgin app is completely free to download and use, with no in-app purchases or advertisements.

What devices are supported by the City of Elgin app?

The City of Elgin app is supported on iPhone, iPad, and iPod devices.

How often is the City of Elgin app updated?

The app was last updated on December 9, 2024, indicating regular maintenance and updates from the developer.

What is the age rating for the City of Elgin app?

The City of Elgin app has an age rating of 4+, making it suitable for users of all ages.

Does the City of Elgin app have ads?

No, the City of Elgin app does not contain advertisements.