City of Miami Trolley User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral0.0% of reviews
Negative experience90.9% of reviews

~ Based on 22 written reviews from the US App Store.

Is City of Miami Trolley Safe?

City of Miami Trolley has mixed safety signals based on user ratings. AppsHunter Safety Score for City of Miami Trolley is 52/100.

This assessment is based on 53 user ratings, with an App Store average of 2.3/5.

Safety Analysis

28.3% of ratings point to a safe experience
7.5% of ratings suggest some concerns
64.2% of ratings point to a risky experience

~ Based on 53 App Store ratings for City of Miami Trolley.

Is City of Miami Trolley Legit?

City of Miami Trolley appears to be a legitimate app. AppsHunter Legitimacy Score for City of Miami Trolley is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

maybe the worst that I’ve ever used

This thing hasn’t been updated since the 90s. Cannot zoom in on maps, which is the entire point of the app.

Needs to be updated big time

Used to work fine, now cannot scroll down to check times or locations, have called 311 and City of Miami trolley, plus emailed them.... can’t get through, don’t get any reply anywhere
HELP!

Inaccurate times

The trolley arrived but the app showed it was still 7 minutes away. Don’t rely on this app to tell you what the ETA is!

WORST app ever

Poorly designed, no user experience design, constantly freezes. I should be able to log in, see an interactive map of where I am, closest stop and other lines around me, with minutes to next train auto populated. That is the most important piece of info required when riding the trolley. Doesn’t exist on this app without several clicks into a non-intuitive page buried within the app that closes and freezes more frequently than not.

I could vibe code a different app that’s more usable in 15 minutes. Miami - to be a serious city this has to be fixed. Same the bus and metro, the app is no better there.
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Trash!

Whoever made and maintains this app needs to be fired, and returned to Temu as of last year. The so-called tracker is NEVER accurate and cannot be relied upon; which is crazy for an app that’s supposed to assist people with their daily commute. Pure trash!

Pésima app

Para ser una app de la ciudad de Miami está muy desactualizada, no actualiza en tiempo real, no es intuitiva ni fácil de utilizar. No descargues esta app.

Needs to be updated big time

Used to work fine, now cannot scroll down to check times or locations, have called 311 and City of Miami trolley, plus emailed them.... can’t get through, don’t get any reply anywhere
HELP!

Doesn’t work

Used to work fine, it wasn’t the best now it just doesn’t work anymore

Ugh

This app is awful. I mean seriously, it is the worst app I have ever downloaded.

Good concept

Needs work but it’s good to have. Thanks

Deficiente

Siempre se queda guindada tarda muchísimo en cargar deberían de mejorarle todos los errores que tiene
Muy mal

Almost Useless App

Whoever designed this app thinks users are at home with a jumbo sized monitor instead of more realistically being out and about trying to access the needed information on a cell phone. The route maps are horrendously slow to load and then they do not zoom in, so unless you’ve packed a microscope in your bag (a magnifying glass won’t do), you’re out of luck.

If you can’t tell what trolley you need/want for a trip by looking at a route map, who cares what time they may or may not arrive at any stop?

The one time I tried to use the trolley I gave up and took the bus.
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Not good

I’m starting to use the trolleys and I wanted to track them. I downloaded this app but I tried to use it today and it did not show me any trolleys it just showed me the locations of the regular busses. Pretty disappointed. 💩

Awful

As a visitor to Miami I was very disappointed with this app. It never found my location! If the website was more efficient the app wouldn’t be necessary. The worst ever.

Constantly deleting and uploading

The previous app was in better shape than this one, granted that this version has great ideas. Of no use, if every time you use it, you have to delete the app and then uploaded it again, because the app leave you in a blank page with no options.

Unusable

Can't even get it to function like not getting my location for example

Poor styling!

This app looks like it hasn't been updated since the iPhone 4 was cool.

BAAAD

The app never load. I've been trying to use for a long time but it always send error messages because the app never loads.
0 stars!!!

Good app but crashes all the time

Good app, very useful to move around Miami for feee but it but crashes all the time

Bad to worse

City/county need to find another provider of this tracker service. You are wasting our taxpayer money. In two weeks: app rarely loads; sometimes the map displays empty so no trolleys visible; huge delay in actual location of trolley. App shows one location but never to be seen then suddenly it shows that it passed already
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