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City of Mobile, AL 311

City of Mobile, AL 311

by City of Mobile, Alabama

5 ratings
2 reviews
With Ads
🔧 Utilities
📊 Productivity

Archived App (Last seen on 18 Jul 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • June 9, 2023
  • March 6, 2025

Developer

City of Mobile, Alabama
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City of Mobile, AL 311 screenshot #1 for iPhone
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⭐2
Reviews↘︎
❓8 answered
FAQ↘︎
📦w/o updates
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About

This app allows citizens to report issues, request services, and get information from the City of Mobile government. It electronically routes requests to the correct departments and lets users track their progress. It is for non-emergency matters only.

✓Submit service requests
✓Track request progress
✓Obtain city information
✓Provide suggestions
✓Route requests to departments
Show original description

What's New in City of Mobile, AL 311

3.15.0

March 6, 2025

Updated UI, bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Tickets closed

Tickets were closed with no actual contact or help. Neighbors dog attacked us and nothing was done. Useless.
Casey A WCasey A W

Barker dogs

Our complaint for barking dogs was processed promptly.

Have not heard barks since then. We hope it will stay that way.

Thanks City of Mobile
SoulWhiteRamSoulWhiteRam

FAQ

What is City of Mobile, AL 311 used for?

City of Mobile, AL 311 is used to submit non-emergency service requests, obtain information about city services, and track the progress of your requests. It helps route your issues to the appropriate city departments for resolution.

Is City of Mobile, AL 311 free to use?

Yes, City of Mobile, AL 311 is available for free download and use. It is supported by advertisements.

Does City of Mobile, AL 311 have ads?

Yes, City of Mobile, AL 311 contains advertisements. This allows the app to remain free for users.

What kind of requests can I submit through City of Mobile, AL 311?

You can submit non-emergency requests for services and provide suggestions related to city departments. For emergencies like police, fire, or medical issues, please call 911.

Can I track the status of my service requests?

Yes, a key feature of City of Mobile, AL 311 is the ability to track the progress of your submitted service request orders (SROs) electronically.

What devices does City of Mobile, AL 311 support?

City of Mobile, AL 311 is currently supported on iPhone and iPod devices. It is not specified if Android or other platforms are available.

How often is City of Mobile, AL 311 updated?

The latest version, 3.15.0, was released on March 6, 2025. This indicates regular updates to improve functionality and address issues.

What is the user rating for City of Mobile, AL 311?

City of Mobile, AL 311 has a rating of 2.6 stars based on 5 user ratings. This suggests a mixed reception from its current user base.