Doesn’t work
Address fields in report section never populate on IOS so I can never submit the form and end up having to call 311
Don’t bother installing
Not only is the app full of glitches, but the city itself doesn’t action tickets in a timely manner. I’ve uninstalled the app and just report via telephone
So buggy
I don't understand how this app can be so buggy after years. I could've written a decent replacement by myself in 6 months, probably at a fraction the cost of what has been spent developing it. Regularly fails to even load pages while navigating the app. The worst part is that being an app for the city it should be open source, and I would've submitted bugfixes for free - how in the world can an app for the public good like this be closed source?
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Garbage App
Barely functional. Constant crashes and freezing.
Shame
It’s really a shame that we pay our taxes and get an app like that. Zero improvements over the last 5 years. Went downhill especially for the report submission - frequent bugs with blank reloads, easier just to do on the web. Sad that this is really the best city can do
