Doesn’t work!
It won’t even advance past the initial screen that wants your name and info. When you try to hit save to advance, nada.
Piece of trash
Piece of trash
Didn’t work
Tried to report a dumped mattress. Took photo and hit next and it locked up at the address window. It really seems like this is the one thing that should work without fail.
Works Well
I’ve created several reports of things I’ve noticed around Santa Monica and always get them fixed. Easy to use.
Does not work unless connected to Wi-Fi
Used to work, but tried uninstalling and reinstalling and app will not load unless I am connected to Wi-Fi. Stays stuck on opening splash screen.
Great app. Saves loads of time. Quick response from city.
I’ve used this so many times and turnaround is amazing. This app is fantastic and I encourage others to use it for the 311 feature alone. What is the problem you are reporting. Select the category. Take a pic of problem as directed by instructions. Add location (or choose your location). Add any description. That’s it! And the details are saved so you can go back and follow up if it doesn’t get “closed”. Santa Monica is way ahead of so many other cities.
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