Change in Billing period
We are set up on Auto pay. You sent out the bill for our August payment before you drafted the July payment making it appear as though the number of days has changed between readings and billing.
App not working!!!
This app hasn’t been working for over a year now. When are you going to fix it?
All apps should be this easy!
It’s too bad Toledo Edison doesn’t have an app as easy to use as this one!
2fa error
Unable to login to the app due to 2fa error
Why limit on payment
It’s ridiculous that all my bank info is listed and verified so why ONLY$400 limit? To get $2.25 fee each time?
Worst utility app so far
I mean come on people. I used to live in different states and have seen soo much better apps than this trash tbh. Who comes up with the idea of not being able to auto enroll to the date you want? App started crashing as well, as soon as you login it just shut down. Do better Toledo. 1 app costs 100K, it’s not that expensive to make decent app
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Why a transaction fee charge ?
Works well once you get it set up / automatically withdrawn from bank … so why the $2.25 transaction fee??? Most Other companies don’t do that for bank withdrawal payments … L
Eh
App crashes soon as you log in. Way too high of prices on water too. Do better Toledo
When working its great
When the App is working it runs smooth and is easy to use.
App usage
It takes longer than the time limit to get email for weeks and makes payment late. Irritating!!
Greatness
I wish the other utilities had an app as well. So much easier and your payment records are always just a click away.
Charge for online payment
Don’t appreciate having to pay a fees of $2.25 to
Pay the bill. Is there a charge less way to pay the bill like in Ottawa County?
Pay the bill. Is there a charge less way to pay the bill like in Ottawa County?
Took more money
I set my payment for 80 it switched it back to 240 and now I’m unable to my my car payment. Never had this issue online
Not surprising
The app doesn’t work well but it’s the government so that shouldn’t be surprising
Mr Al V
This app is such a step forward for the way Toledo customers can pay their bill
They charge $2.25 to pay by checking account.
Why are you charging $2.25 to pay a monthly water bill via checking account? This is a ripoff. Also, why does the mail in payment option get sent to Chicago? These are stupid payment options.
Fee
Why make us change to the app then charge $2.25 for a convience fee??
DPU App
Finally! This is the easiest way to pay my water bill!!! 😁
