Citylink Kuwait User Reviews

Citylink Kuwait
Citylink Kuwait
CITY GROUP CO. K S C

What users say

Top reviews

Amazing Ride

It was my first time booking on citylink and my experience was really amazing, comfy seats and approachable driver.. see you on my next booking ride…⭐️⭐️⭐️⭐️⭐️

Detour

Too many detours. Picking up too many passengers. At the end, you will be late for work so you have no options but to cancel the booking.

لماذا

لماذا بحسابي الثاني بلوك ؟؟؟

good

very good

لايعمل

لاتوجد تواريخ مستقبلية

App

Needs lot of fixes, open pages disappear by itself and goes to main page

Horrible

Shows fully booked for hours on end and cant get a ride consistently at the same time everyday

bad experience

It’s hard to find captain and when I finally find one, he takes 10 minutes to move, and sometimes they don't move at all, so I cancel the trip.

خدمه سيئه وخدمه العملاء مايردون

خدمه سيئه وخدمه العملاء مايردون

Delay pickup and drop

Very long waits every time and always it’s taking long route then the short route
Every time it’s showing different time I book it’s showed me 15 min and after 15 mint wait it’s showing another 17 minutes.
If pickup soon mean it will take another 10-12 min minimum

👍🏽

Your service and drivers are amazing especially the bus is very clean … but I don’t like one thing you guys are not accurate regarding timings so booking hope you can make it 1hrs earlier.
Since I started with you I
Never reached my work on time I am always late 5 to 10 mint

Poor service

Even 1 star is too much for this flop service..

dissastified

After updating the app I can no longer open

App doesn’t work anymore

App wont send me otp for creating account
Wiyak is alternative app for transportation.

Very bad drivers doesn’t come to the right location and bad behavior

👎👎

Bad service

Drive canceled the ride only after 2 min of his arrival and it’s unable to book after 11 pm before we were able to book till 11:30 now we can’t book a single ride from 11pm to 12:15 pm

Detour

Too many detours. Picking up too many passengers. At the end, you will be late for work so you have no options but to cancel the booking.

the same issue

2 out of 10 giving a good service to customer,means more bad experience of the customer while using this sercvice.bringing in different areas the custoemr,instead taking a customers around or atleast same areas .

Terrible calling feature

Everytime I try to call the bus that picks me up it never picks up, and some of my rides en up being canceled because of it. No matter what I try to fix the issue I still never get a call to connect. Please try and resolve this.

Very bad

Very bad