Citylink Kuwait User Reviews

Citylink Kuwait
Citylink Kuwait
CITY GROUP CO. K S C

Customer Experience

Positive experience19.7% of reviews
Neutral9.1% of reviews
Negative experience71.2% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Is Citylink Kuwait Safe?

Citylink Kuwait appears mostly safe based on user ratings. AppsHunter Safety Score for Citylink Kuwait is 81/100.

This assessment is based on 388 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.0% of ratings point to a safe experience
3.6% of ratings suggest some concerns
21.4% of ratings point to a risky experience

~ Based on 388 App Store ratings for Citylink Kuwait.

Is Citylink Kuwait Legit?

Citylink Kuwait appears to be a legitimate app. AppsHunter Legitimacy Score for Citylink Kuwait is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

rp

i just noticed that sometimes more passengers with different routes. drivers should know what is convenient route for passengers because some of us are working and we are not allowed to be late at work. although i understand that driver should pick up passengers. for me it gaved ma satisfy when i pick up and direct to my location. over all im satisfied with your service and really appreciated the good behavior of your drivers and the comfortable that gives to me.
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Amazing Ride

It was my first time booking on citylink and my experience was really amazing, comfy seats and approachable driver.. see you on my next booking ride…⭐️⭐️⭐️⭐️⭐️

Detour

Too many detours. Picking up too many passengers. At the end, you will be late for work so you have no options but to cancel the booking.

لماذا

لماذا بحسابي الثاني بلوك ؟؟؟

good

very good

لايعمل

لاتوجد تواريخ مستقبلية

App

Needs lot of fixes, open pages disappear by itself and goes to main page

Horrible

Shows fully booked for hours on end and cant get a ride consistently at the same time everyday

bad experience

It’s hard to find captain and when I finally find one, he takes 10 minutes to move, and sometimes they don't move at all, so I cancel the trip.

خدمه سيئه وخدمه العملاء مايردون

خدمه سيئه وخدمه العملاء مايردون

Delay pickup and drop

Very long waits every time and always it’s taking long route then the short route
Every time it’s showing different time I book it’s showed me 15 min and after 15 mint wait it’s showing another 17 minutes.
If pickup soon mean it will take another 10-12 min minimum

👍🏽

Your service and drivers are amazing especially the bus is very clean … but I don’t like one thing you guys are not accurate regarding timings so booking hope you can make it 1hrs earlier.
Since I started with you I
Never reached my work on time I am always late 5 to 10 mint

Poor service

Even 1 star is too much for this flop service..

dissastified

After updating the app I can no longer open

App doesn’t work anymore

App wont send me otp for creating account
Wiyak is alternative app for transportation.

Very bad drivers doesn’t come to the right location and bad behavior

👎👎

Bad service

Drive canceled the ride only after 2 min of his arrival and it’s unable to book after 11 pm before we were able to book till 11:30 now we can’t book a single ride from 11pm to 12:15 pm

Detour

Too many detours. Picking up too many passengers. At the end, you will be late for work so you have no options but to cancel the booking.

the same issue

2 out of 10 giving a good service to customer,means more bad experience of the customer while using this sercvice.bringing in different areas the custoemr,instead taking a customers around or atleast same areas .

Terrible calling feature

Everytime I try to call the bus that picks me up it never picks up, and some of my rides en up being canceled because of it. No matter what I try to fix the issue I still never get a call to connect. Please try and resolve this.