Way too many ads for a paid service
The app plays a lot of adds and they often will make you sit through two ads and the third one won’t load then you have to restart the app and watch another three ads. Many ad breaks throughout at 22 minute show. It’s pathetic
Terrible app
App randomly sticks, kicks me out in the middle of a show. On reading the reviews, this has been happening for at least a year and they haven’t bother to fix it.
Repeated errors
The app repeatedly does not allow users to enter login credentials nor does it create activation codes. When trying to solve the problem with customer service, they put the onus on the TV service provider. The app itself is the issue, which is not the TV service provider’s responsibility. The TV service provider is not responsible for Citytv+ app on any platform.
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Terrible app
Literally the worst streaming app going right now. Can’t watch a single episode without it glitching out half way through and having to restart. The over abundance of ads play perfectly though. Total trash.
On live won’t let me click out i need to reset the app every time
Fix it please
Needs work
App has lots of buggy adds and is very bad for starting an episode then less than 30 seconds later the same episode restarts. Also there’s no option to download content for later viewing. I work on the road and being able to download saves a lot of data for me and especially when I enter dead zones and streaming isn’t an option. Please fix these issues.
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So brutal
Worst platform yet. Can’t make it through a show without the app breaking down. -5 if I could
Doesn’t work
Don’t waste your time and money on this streaming service.
Does not load on any device we own no matter how many reinstall attempts. Money well wasted.
Does not load on any device we own no matter how many reinstall attempts. Money well wasted.
The ads are so annoying especially after paying for an ap
The ads are so repetitive and take long to buffer and the entire ap is very glitchy and you have to reboot very often but the content is average to satisfactory
Useless Garbage
It was a great app, and its ruined because of greed. All I get is unauthorized, WHY!!!
Glitches Constantly
Every time an ad has to play you have to restart your app because your show was frozen. Love the content wish the app worked.
Too many ads
Way too many ads
Content is good but the APP crashes
Got Citytv+ for Law and Order content. Love the shows but the app is horrible. Stops playing and shuts off during an episode or gets caught in the same episode and won’t move on to the next (or restarts even if half the episode has already been watched). Just gets frustrating while mid-episode and it shuts off.
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Rogers stuck in 1999
It’s 2026 and Rogers is too cheap to develop a Smart tv or Roku app.
You’re handcuffed to streaming from your mobile.
Don’t take a video call or check the news or everyone in the room will lose the broadcast.
You have to be home with your device or the rest or the family can’t watch.
Rogers last century thinking will keep me off their internet and mobile services.
You’re handcuffed to streaming from your mobile.
Don’t take a video call or check the news or everyone in the room will lose the broadcast.
You have to be home with your device or the rest or the family can’t watch.
Rogers last century thinking will keep me off their internet and mobile services.
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Access
It says I have an active account but does not sign me in so a total waste of money
Waste of money
Can’t register my account. Can’t get into the app. Can’t screen share with Apple TV. What a waste of money and now I can’t cancel… Roger’s media ruins everything
Nice shows, but…
The app constantly logs me out. Super annoying, having to type my password pretty much every time I want to watch a show.
Glitchiest TV app
Constantly crashes, signs me out, and doesn’t save spot in show, so I end up having to watch ads a million times over to get back to where I was. I would completely avoid were it not for all the Law and Order series.
App Crashes too Often
App crashes after playing commercials during an episode, I end up having to watch the same 2-3 commercials 6 times when this happens. Your developers need to improve this. And I can’t even login to CityTV Plus on my Apple TV, and I can’t get an answer from Rogers support. Terrible user experience. I bet money any good reviews are just Rogers employees doing what they are told.
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Horrible app
Worst streaming app in Canada. At least once a week it won’t show my list of shows. So we have to logout. But then the app craps out, so you have to restart it several times before you can eventually log out so you can log back in. Then of course your show list is fine. Until it randomly craps out again 5-10 days later.
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