Moins bien qu’avant !
Response from developer
Update: Hello again, if the below mentioned instructions where to find the details of the error codes are not helpful for you, we would kindly recommend to contact your local CLAAS dealer. They will be happy to support you. Thanks & best regards, Your CLAAS team Hello, thank you very much for your review! If you would like to see details of the error codes, you can look in the machine detail view in the Service tab in the Alarms section. Click on the arrow to see the explanations and details. We have, by the way, also recently launched the active search for codes in the web version, and this will also be available in the app in the near future. Best regards & happy Holidays, your CLAAS team
Incompatible avec IOS16.7.10
Response from developer
Hello, thanks for your feedback regarding the app's compatibility with iOS 16.7.10. Our current policy is to support iOS versions from the past two years, which includes iOS 17 and 18. This ensures that we provide a secure and high-performance experience on devices released in the last 6-7 years. Unfortunately, older iOS versions may have security issues that Apple no longer addresses, potentially compromising user data. We apologize for any inconvenience this may cause and appreciate your understanding. Best regards, Your CLAAS team
Impossible de trouver code panne
Response from developer
Hello, thank you very much for the feedback! If you want to see the error codes that the machine sends, you can find them in the machine details page (always for the current day and also historically possible via date picker). There will also be an error code search in the near future. Best regards, Your CLAAS team
Zero stars - still no parts doc
This fancy new app has just been released and we have been told by our local Claas dealer not to use it as Claas are worried it will crash - they cannot give us an expected date it will be usable.
So I still have no access to parts doc (primary desire) or any other functions that this app claims to provide.
John Deere, Caterpillar, Perkins, Swarm (a small Australian equipment manufacturer) and many others all have better apps than Claas. Try them for modern day equipment support.
Response from developer
Hello, thank you for your feedback! We can understand your displeasure very well, as you obviously need the functions. The new CLAAS connect app has been available for use since 1 October, so you should have access to the functions again immediately. Feel free to try it out and in case of technical problems, please contact us at the following e-mail address: connect.support.au@claas.com. Please also provide your CLAAS ID so that our colleagues can check your case in detail. Best regards, Your CLAAS team
