Claro ScanPen User Reviews

Name: Claro ScanPen
Rating: 4.2 (147 reviews)

Claro ScanPen

Claro Software Limited

📚 Education

📊 Productivity

Customer Experience

Positive experience23.5% of reviews

Neutral17.6% of reviews

Negative experience58.8% of reviews

~ Based on 17 written reviews from the US App Store.

Is Claro ScanPen Safe?

Claro ScanPen appears mostly safe based on user ratings. AppsHunter Safety Score for Claro ScanPen is 82/100.

This assessment is based on 147 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.6% of ratings point to a safe experience

4.1% of ratings suggest some concerns

16.3% of ratings point to a risky experience

~ Based on 147 App Store ratings for Claro ScanPen.

Is Claro ScanPen Legit?

Claro ScanPen appears to be a legitimate app. AppsHunter Legitimacy Score for Claro ScanPen is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Good when it works

Very often it is pronouncing words wrong , needs updating on recognition of different font styles and perhaps to be able to recognise handwriting would be really great.
It is good when it reads text correctly though.

Art3mi55

3 years ago

Doesn’t always pick up text

It doesn’t always pick up text and does not recognise a variety of fonts like cpen

Jastgb

4 years ago

Response from developer

Hello, thanks for taking the time to leave a review for our ScanPen app. We're always looking to improve the accuracy of scanning in ScanPen, so if you could send us some images that you are having trouble with, we can take a look and see how we can improve the app. You can send these to support@clarosoftware.com and our support team will take care of them. Claro Software

Incompréhensible

La diction est mal prononcée et saute des mots etc a ne pas recommander

lynda saucier

6 years ago

Response from developer

Hello, we're sorry to hear that you did not have a great experience using our ScanPen app. We would love to be able to undertand better what isn't quite working for you. Our support team are eager to resolve this for you. If you et in touch at support@clarosoftware.com, we'll do our best to assist you.

Useless app

Doesn’t read information correctly It can not be used.

matthew 887

7 years ago

Response from developer

Hello, we're sorry to hear that you had trouble using our ScanPen app. If you're having trouble reading text clearly, there could be issues with the photos you are using. Please contact our technical support team at support@clarosoftware.com if you would like assistance with any problems.

Claro Scan pen

Heute werden mehrheitlich die Wörter nicht erkannt. Ich habe leider bisher nicht verstanden, woran es liegt.

Dine0707D

8 years ago

Response from developer

We're sorry to hear that you were having trouble with your results. If you are still using our app and would like some support in getting more accurate results, please get in touch at support@clarosoftware.com and we would be happy to assist.

Happy

I’ve been using this app for a bit now and it’s very useful to hand. When I’m out and about without my software connected to my PC I can use this app. which is rather useful when in a situation where I’m not understanding the words are the letter so very good useful app for your phone!!!

Badgerjennion

8 years ago

Response from developer

Hi, Thanks for taking the time to leave a review for our ScanPen app! It's great to hear how you use it and how it can help you. We hope the app will continue to be beneficial for you in the future.

Disappointed!

I purchased this app to help my students with disabilities become more independent; however, the app does not read but about 30% of the words correctly. My students loved the fact they could scan in a test and not have to wait on me when I am working with other students, but I still have to clarify what the app says most of the time which is a disappointment.

Pixxxxxxxcc

8 years ago

Response from developer

Hello, Thank you for leaving feedback on our ScanPen app. We're disappointed to hear that you have had less-than-satisfactory results with the app. Sometimes this can be caused by the taken photos not being clear enough. If you're still using the app and still having these issues, please get in touch at support@clarosoftware.com and we'd love to be able to help you resolve this.

Amazing has helped me with my dyslexia

If you have dyslexia or anybody around you has dyslexia you should talk about this app of them because it is very helpful.

dyslexic app

9 years ago

Response from developer

Hello, Thanks for using our app and leaving such kind words. We hope it can continue to be of use to you and others.

tous les dyslexiques devraient avoir cette apps !!!

c est magique!!!

Maman de 3

10 years ago

Response from developer

Thanks for leaving a 5-star review! We appreciate you leaving feedback and hope you will continue to find our app beneficial.

Rubbish

Absolutely rubbish and complete waste of my money! I'm a student and need help with my reading, but this doesn't read nearly half of the words correctly! It's not even reading THE as one word but instead says T..H.. not helpful and Im very disappointed!

Bubbles10000000000

10 years ago

Response from developer

Hello, thanks for leaving feedback for our ScanPen app. We're sorry you had poor OCR results, what device do you have? We recommend a minimum 2MP camera (iPhone 4 onwards, iPad 3rd gen onwards or iPod Touch 4th gen onwards). If your device meets this spec and you still have ScanPen, please feel free to email your photo to support@clarosoftware.com and we can check it out here.

App

This app does not do a good job reading the text. I can't get it to read accurately, so there is no way my child with dyslexia can use it.

DyslexicKing

10 years ago

Response from developer

Hi, thanks for taking the time to write a review. We're sorry to hear that you are not getting good results with ScanPen. Does your device meet the minimum secs of a 2MP camera? The results of the OCR can be badly affected if the photo is too dark, too blurry or is skewed. If you're still using and having issues with our ScanPen app, please send us a sample photo to support@clarosoftware.com and we will check what the issue is.

A great learning app

It is easy to use and great for supporting beginner readers in the classroom. One thing that needs improving on is the ability to read handwriting and some of the "funkier" looking fonts. Looking forward to more improvement on this app.

PhoenixReborn2008

10 years ago

Response from developer

Thanks for leaving such nice feedback for our ScanPen app. I think that one area where all OCR apps struggle is with handwritten text as OCR is not designed to handle that. But we are always updating and improving our OCR engine so hopefully you will see some improvements down the line.

Really good but there's some bugs and glitches

Really helpful and worth my money fully if these little bugs are fixed and the app is optimized the multiple page feature doesn't work and the camera freezes and I have to close app and then open to take another picture I have an iPhone 6s

Maya707

10 years ago

Response from developer

Hello, thanks for writing this review. Hopefully these issues were fixed in the later updates of ScanPen, if they still persist please get in touch at support@clarosoftware.com and we'll do our best to assist.

Save your money.

Save your money. It reads like a broke record and nothing that is on the page. No direction. I would not have given it a one if there was something lower

Tonyadbo

10 years ago

Response from developer

We appreciate you leaving feedback for our ScanPen app and we're sorry to hear you are experiencing poor results with it. Does your device meet the minimum spec of a 2MP camera? If the photo used in ScanPen is too dark, too light, too blurry or at an angle, it can badly affect the OCR results. If you are still having problems, please email in a sample photo to support@clarosoftware.com and we will do our best to find out what's causing the bad results.

Save Your Money DON'T get this app!!!

This app doesn't work at all!! It doesn't say the correct words that you highlighted!! After you downloaded it didn't give you directions on how to work on it either. There is so many things that are wrong with this app it is unbelievable!!! Save your money and don't get this app!! If I could post this review without having to do a star review I would have!!

Honest Woman 1993

11 years ago

Response from developer

Hello, thanks for writing this review. We're sorry to see you feel this way about our ScanPen app. Does your device meet the minimum spec of a 2MP camera? If the photo used in ScanPen is too dark, too light, too blurry or at an angle, it can badly affect the OCR results. If you are still having problems, please email in a sample photo to support@clarosoftware.com and we will do our best to find out what's causing the bad results. On the app store, there are screenshots with usage instructions that cover the basic usage of the app. If you have encountered any more issues, please get in touch at support@clarosoftware.com and we'll do our best to assist.

Please merge features from ClaroSpeak+

This app is great! However, Please bring the instant rendering, selecting and playing to ClaroSpeak+ and please add Dropbox integration, background listening, PDF support, and in-app purchased voices across all Claro apps since they are the same purchase done multiple times.

adamhenley

11 years ago

Not accurate enough but great functionality

If you are looking for an app that reads an isolated word, Claro Scan Pen is perfect. It's the first app that finally feels like it was developed with a dyslexic reader in mind (not a translating app that a dyslexic can use.) Unfortunately with larger sections of text, I found that it was simply not as accurate as Prizmo. I tested it with an ipod touch and an ipad mini.

Mom to dyslexic