Excellent
Honestly the best, BUT…
Excelente herramienta
The best PDF reader by far.
Love this app
Lector de textos
Ideen zur Erweiterung
Sticks app in portrait mode
I will not be updating until you roll that back.
What numpty came up with that idea? Do you even consider asking your users how they actually use the app.
I am seriously not happy, I use the App every day, and this mod will scupper me!!
App is crashing
I am a long-time user of this app. I have been using this app since 2014. I noticed that the recent software update is making the app crash all the time. I open a document and tap on a spot (for it to start reading) then the app crashes. This is happening over and over again. I am not sure why, because this app used to work very well earlier. Can you please fix this?
Not bad
Weak player controls and consistency
- I upgraded to the paid version hoping for better stability (free version kept freezing entirely and have to restart program), settings, and voice options but really I have not noticed any great value and regret spending the money. It doesn’t freeze up at least. You also get a few more voice options of which still don’t sound that great (Tessa English (South Africa) has been the best so far and is one of the free voices). It also seems that I can adjust the readback speed in the paid version while in the free version when you adjust the speed it just goes back to where it was originally. Having a slider is really frustrating when trying to make slight adjustments. Having a feature to type exactly how many words per minute I want as well would be a great addition!
- I’ve selected some of the pay for voices and getting to listen to them more than just for a short sentence I’m realizing I don’t like them but have not figured out how to return them so I can maybe select some thing else.
- There’s no pause feature. Only start and stop. So if it stops you have to try and figure out where you left off last.
- The reader will stop if you tilt your phone and the screen orientation changes. So you have to lock orientation. If you open up any other page or even the settings screen to lock orientation on an iPhone it will stop. Enabling “read in background” setting helps but it still is finicky.
- There are two features both labeled as “speak on tap” under controls. I’m guessing the second one is supposed to be stop on tap and disabled it because it was obnoxious that anytime you even accidentally touched the screen it’ll stop and you have to find your spot again.
- It stalls out. Even the paid version will just stop reading without reason. Of course, then you have look at your phone to try and figure out where you were which is not easy.
- Trying to get the reader to start where you want on tap can be frustrating. Sometimes I have to tap a spot a few times before it’ll get the idea. In the meantime, either nothing will happen or it’ll start trying to highlight an area instead.
- Sometimes it will get mixed up in what it’s reading and sound like gibberish or skip around if there is a graphic in the PDF. I have to stop it and skip ahead past the part it can’t comprehend.
- When reading with highlight so you can follow along, It’ll jump the section it’s reading to the top which will be hiding underneath the menu bar so you can’t see it. When you drag the page down so you can follow, it’ll jump back to the top again at the next sentence hiding it again. Of course when I tap the screen to try and make the menu bar go away, then that causes it to stop and then I have to try and find my spot again.
- It would be nice when looking in my folders to select a file that it would display the entire file name if you hover over it. Sometimes it’s hard to tell one from another if they’re all labeled similarly in a sequence and you can only see the first couple words at the beginning and at the end.
I hope this feedback helps and that there are improvements made in future versions. I would request a refund and go back to the free version but the freezing up thing is very frustrating. Makes one wonder if that’s on purpose so that people will upgrade to the paid version?
Response from developer
Hello, Thank you for taking the time to write this review. As aways, it's much easier for us to help you with any issues you may be having if you contact us directly; we're always happy to assist. You can reach our support team at support@clarosoftware.com. The speed slider works the same in both versions of ClaroPDF, there is no difference. The slider is restricted when you're in Word trail mode, so that might be one thing to check. With regard to voices, you're able to use all of the iOS system voices and you're able to download any 4 higher-quality voices of your choice, for free. This is good for users who have a language that there is no matching iOS voice. We agree that a pause feature would be a great addition to ClaroPDF and we are planning on adding this is the next update! The reader stopping when you change orientation is not ideal, we'll fix this! We have a Speak on tap and a Stop on tap setting. These are designed for users with very limited mobility and for those of our users who use switch input devices. It allows them to quickly and easily start/stop play with a single action. PDF documents are complex documents and the structure is always different between different documents, so it is very difficult to get the reading flow as perfect as we want it to be. We would gratefully receive and such documents that you might send to use that would help us improve ClaroPDF in this aspect. With regards to the Folders feedback; this is the iOS system Files integration and is not something we can change at this time. I'm sorry to hear about the freezing issue that you had with the Free version of ClaroPDF. The Free and Pro version are using the same engine so this is very unusual. If you would like to get in touch at support@clarosoftware.com we will be happy to help diagnose the issue. Claro Software
Overall Good But Always Opens in Files
Response from developer
Hello and thank you for taking the time to leave feedback for our ClaroPDF app. ClaroPDF has a last document button, in the top right of the Files view. Tapping this button will take you to your last open documents in the main part of the ClaroPDF app. We are currently in development of the next major version of ClaroPDF and the Files integration is something we are working on and hoping to simplify for our users. Claro Software
Miedo a actualizar
App frozen
Majority of downloads will not open. I can’t access settings. It goes to a black screen . The downloads that do open do not play.
It was working fine. I upgraded to iPhone 11 Mac Pro and it worked for a short while.
Response from developer
Hello, We're sorry to hear that you're having problems using our ClaroPDF app. Which particular downloads are you having trouble with? Please contact our technical support team at support@clarosoftware.com and we'll do our best to assist you with any difficulties you are having.
It used to work.
Response from developer
Sorry to hear you're having trouble using ClaroPDF. Then updated Convert PDF feature uses higher-quality images and this means the conversion can take longer to complete. We do have an update on the way that will speed this up. You can always contact us at support@clarosoftware.com for any help or assistance you require.
Review
Falla
Fantastic Update
Crashing issues
Response from developer
Hi, thanks for reporting this. We are working on a fix and hope to have it available later today or tomorrow. We're sorry that this is affecting you and you're unable to use our ClaroPDF app. EDIT: The new 2.4.11 update should now be available and will hopefully resolve this issue for you. If not, please contact our technical team at support@clarosoftware.com and we will do our best to assist.
