App is not fit for purpose
Response from developer
Hi, we’re very sorry to hear you’re still having trouble accessing your digital subscription after the update, and that our help desk hasn’t met your expectations. Please contact us directly at appsupport_uk@bauermedia.com with your details so we can assist you promptly and improve your experience.
Broken
Response from developer
Hello, we’re very sorry to hear about the ongoing issues accessing your digital subscription despite your efforts. Please contact us directly at appsupport_uk@bauermedia.com with your details, and we’ll prioritize resolving this for you as quickly as possible.
You’ve broken it.
Trying to log in the log in links don’t work. Log out and the log in option appears in the main menu. Log in and it brings up the Magazine log in screen. Then you’re supposedly logged in but all content still wants you to subscribe. So you click on a then working link to log in and the next page is ‘are you sure you want to log out’ press yes and you get an error message. Press no and it goes back to the start still not showing subscriber content / log in
Response from developer
Hi, thank you for your detailed feedback. We’re very sorry to hear about the issues you’re facing with logging in and accessing subscriber content. This is certainly not the experience we want for our users. Please contact us at appsupport_uk@bauermedia.com with your account details so we can investigate and help resolve this as quickly as possible.
Subscribed for years and now I can’t login
Response from developer
Thank you for taking the time to leave your review. We are sorry that you have had a negative experience with our app. We invite you to get in touch with us so that we can discuss this matter further and ensure that your expectations are met. Please feel free to contact us at appsupport_uk@bauermedia.com We look forward to hearing from you!
Great magazine rendered joyless by the online version.
Worst decision I could have made, the website resembles something I could put together, designed to ruin my previously joyful Wednesdays, endless scrolling, zooming in and out just read one article, I won’t even comment on the misery of trying to read the classified.
Please assign the design of a new site to some genius teenage nerd instead of the existing design team of geriatric senile Sinclair/Atari trained incontinent apprentices, 🙁🙁🙁🙁 somebody please stop my pain………
No help from App support
No one answers emails or picks up the phone when you enquire for help either.
Response from developer
Hi SimonDeMontfort! We really sorry about that no one helped you with the problem. We get all many e-mails every day. We trying to answer you an fix your problem. Please try again to contact appsupport_uk@bauermedia.com
Always interesting
Response from developer
Thank you kindly for the feedback! Please contact us at: appsupport_uk@bauermedia.com if you should ever have any questions about the app. Happy reading!
