Software glitches
Ruined the game!
There are ads but it’s a nice puzzle
App crashing since update
Mahjong
Can’t get listed annual fee of $22.49
Good game but way too many ads
Indispensable
Response from developer
Hi Nat8456, Merci, vos commentaires comptent beaucoup. Heureux d'apprendre que vous appréciez le jeu. Faites-nous savoir si vous avez des questions ou des préoccupations concernant le jeu.
No rules?
What do the tiles mean?
Response from developer
Hi Booklady1, Thanks for your feedback. Please, contact us on support@arkadium.com so we can help you as soon as possible. Thanks for your patience.
Add keep freezing my tablet
Love this game
However it’s frustrating that you can’t x out of an ad. It freezes so I have to delete the app and reinstall..
Response from developer
Hi Can! We appreciate your great feedback and would like to apologize for the inconvenience regarding an ad. We want you to enjoy your favorite game without any issues, so we kindly ask you to contact our support team at support@arkadium.com. They will do everything possible to assist you!
Best Majong App
Response from developer
Hello! Your feedback about a one-time payment option is valuable, we'll consider it for future improvements. Thank you very much for your feedback, Mandy! It helps us improve our game for everyone's enjoyment! Have a great day!
Fun but needs option for landscape view on ipad
Response from developer
Hi! Thank you for sharing your opinion about our game, and we would like to apologize for any frustration caused by ads. Regarding the landscape mode, we intentionally designed the game in portrait mode because it has proven to offer a better experience for players. However, we have taken note of your suggestion for further gaming improvements!
Unwanted changes
Response from developer
Dear La, Thank you for reaching out to us regarding the recent changes in our Mahjong. We apologize for any inconvenience caused by the placement of the advertisements at the top of the screen. We appreciate your feedback and take all customer feedback seriously. We will pass on your comments to our development team for further consideration.
Compliment
Response from developer
Hi Pépére, Je comprends. Si vous avez des questions supplémentaires ou avez besoin d'aide avec d'autres jeux à l'avenir, n'hésitez pas à me contacter. Profitez bien de votre expérience de jeu !
Making
Response from developer
Hi Carmello, I'm happy to hear that you enjoy the game. Your feedback is greatly appreciated. If you have any questions or concerns, please let me know. Thank you!
Great Game
The ONLY downside is when the game ends and you select Play Again or Main Menu, you must endure a pitch for some other game app, usually something lame, boring, or silly. I’d rather see an ad with a “Skip Ad” button, so I could get back to playing more quickly and experience far less frustration.
Response from developer
Hi Meg, We're so glad that you've had a great game experience with Mahjongg Solitaire. We hope you continue to enjoy our game in the future. Thank you very much for your kind words. ---- Rodrigo | Arkadium
Ads 🙄
App now deleted!
Offensive
Response from developer
Hi! We're sorry to hear about your bad game experience. We'd like to look into this for you as soon as possible. Please email us at support@arkadium.com. In your message, please provide us with the link or title of the ad. Thank you!
Timers a let down but that’s just me
Response from developer
Hi! Thanks for your feedback! It is greatly appreciated. We have received similar feedback from players regarding adding an untimed or "relaxation" mode to this game. I've noted your suggestion and will pass it along to the team for consideration. Thanks again for your feedback!
