easy to use
The Best Pottery Journal I’ve Found
Response from developer
Thank you so much! We wanted it to feel simple to use without getting in the way of how potters actually work, so this is incredibly encouraging to hear. 😄
MY PICTURES ARE GONE!!
Just blank!!!
I can’t find them anywhere. How can an update just erase someone's pictures like that?? Please fix this and bring my photos back!!
Response from developer
[Updated] We now know that this review is part of a broader one-star review attack. Several earlier malicious one-star reviews were removed by Apple after we reported them. However the attacks continued: this time they re-submitted one-star ratings without written reviews, alongside claims that are fabricated. Stop this conduct. We have collected substantial evidence. If it continues, we reserve the right to pursue legal remedies against the responsible parties. Online anonymity does not eliminate accountability. If ClayLab’s developers genuinely care about pottery and have confidence in their app, they should want potters to choose the tool that works best for them and compete by building better products—not encourage attacks on new apps through malicious one-star reviews. [Original response] Hi — we’re very sorry, and we’re taking this seriously. We’re pottery hobbyists ourselves, and we use ClayTrace regularly to document our own pottery projects. We have not experienced photo loss. We thoroughly test every release before it goes live and haven’t been able to reproduce this issue. We also carefully reviewed the 1.6 update and found no changes that delete, move, or rewrite existing photos. Please do not delete or reinstall ClayTrace. Your data is stored locally on your device inside the app, so deleting the app may also delete your records and photos. Please contact us through Settings → “Questions, ideas, or something not working?” or email claytrace@lifeven.com. If possible, include screenshots, your iPhone model and iOS version, whether your pieces and notes are still visible, and whether photos are blank in piece covers, Process, and Gallery. We’ll investigate this with you directly.
Beautiful and efficient!
Bonus features include fun milestone badges and skill maps to keep track of trying new-to-you techniques. I appreciate these especially as a newer potter.
Would love to see the following features added: bulk edit, duplicate projects, set defaults for form/method/clay body/firing cone to save on time adding projects, and a data backup to our iCloud or own cloud storage.
Response from developer
Thank you so much for the thoughtful review! We’re really happy to hear you’re enjoying ClayTrace, and we truly appreciate all the kind words and suggestions. Feedback like this is incredibly helpful and gives us a lot to think about as we keep making the app better. 🙌
