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Cleanup App User Reviews

Cleanup App - Phone Cleaner
🔧 Utilities
📊 Productivity

Customer Experience

Positive experience46.3% of reviews
Neutral8.5% of reviews
Negative experience45.2% of reviews

~ Based on 946 written reviews from the US App Store.

What users say

Summarized from real user reviews of Cleanup App. Based on 61K reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy to understand
  • 🚀Efficient phone cleaner
  • 👍User-friendly interface
  • 🚀Quick photo/contact management
  • 👍Helpful for freeing up storage

Negative things

  • 🐛Crashes and glitches
  • 💰Paid subscription required
  • 🐛Inaccurate duplicate detection
  • 🐛Slow and unresponsive at times
  • 🔒Privacy concerns with accessing photos

Is Cleanup App Safe?

Cleanup App - Phone Cleaner appears safe based on user ratings. AppsHunter Safety Score for Cleanup App is 88/100.

This assessment is based on 60,538 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.1% of ratings point to a safe experience
8.0% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 60,538 App Store ratings for Cleanup App.

Is Cleanup App Legit?

Cleanup App - Phone Cleaner appears to be a legitimate app. AppsHunter Legitimacy Score for Cleanup App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Complicated

This is too complicated for me to understand. I’m 76. I thought I had
3 day trial. When I went to cancel.
There was no where to do such. $50 has already been put in pending at my bank. I’m going to try and retrieve my funds. Not an easy app as advertised.
ClothildarohlingClothildarohling

video compress is a lifesaver

sent a video to my mom that was 800mb, compressed it down and it actually worked. quality looks fine to me
Augustine DinaAugustine Dina

What is this?!!

I saw it had 4.4 stars I thought it was helpful but when I just opened the app it didn’t let me click anything
VctbcVctbc

unsatisfied

super unsatisfied i paid for the subscription to delete these stupid photos and after an hour of it loading i deleted them and my storage is the exact same as it was, it should be down significantly. FIX THIS APP OMG
SPENCIREESPENCIREE

The lie is a free app

Theresa monthly subscription.
Shantell83Shantell83

Scam

The free trial option is a scam, it will charge your account, report this app.
aryaman chawlaaryaman chawla

Response from developer

Hello, sorry for your experience. Kindly note that app is free for a trial period, then requires a subscription. These terms are clearly displayed when you subscribe. Subscriptions support ongoing updates and help us maintain the quality of the app. It's also possible that you've already signed up for a trial version before—according to Apple's policies, it's only available once. In this case, you may submit a refund request to Apple's Billing via the link: https://support.apple.com/en-ae/118223. If you have any questions or need assistance, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team

Rate

Once you have the app on your phone, it’s almost impossible to get it off of your phone. They won’t let you delete it like other sites do. I’d give it 0 stars if I could.
EllaMaybeeEllaMaybee

Löscht zu viel

Eigentlich soll die App Duplikate löschen, leider hat sie aber fast alle Videos von Konzerten und Festivals gelöscht nur wahrscheinlich, weil es die gleiche Bühne war.
t44cmjt44cmj

Response from developer

Hello, thank you for your review. Please note that the app deletes only the files you select yourself. You can restore photos and videos from the 'Recently Deleted' album within 30 days. Here are the instructions on how to do it: Open the Photos app, swipe up, then tap Recently Deleted in the Utilities section. For more information, please follow the link: https://support.apple.com/en-vn/118558. If you need any help, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team

Pic & choose!

This was a lot easier than I expected!! Thanks!!
Amateur@75Amateur@75

AI CleanUp

Downloaded and deleted, and so far so good. 🤞
JeaniejoJeaniejo

Clean up

Die Werbung hierfür ist fürchterlich 👎
hansundpaulchenhansundpaulchen

Response from developer

Hello, thank you for your review and for taking the time to share your feedback — we truly appreciate it. Please note that third-party apps display ads at their own discretion, and we have no control over this. As for our app, there will be no ads if you have an active subscription. We will definitely take your feedback into account. If there's anything else you'd like to share or discuss, please feel free to reach out directly at support@phonecleaner.app or via App Settings > Contact Support. Best regards, Support Team

Great app

Wish I could afford it but it was nice to try it out for free . Totally cleaned up my phone and very easy to navigate
Kuzzy 68Kuzzy 68

So confused

Not knowing how to make use of it
fun & donefun & done

Muito bom

5 estrelas
Tom Arouca AmorimTom Arouca Amorim

Response from developer

Hello Tom, thanks for your review. We’re glad you enjoyed the app — your 5 stars mean a lot to us. If you ever need help or have suggestions, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team

Don’t want to see this advertisement

It causes problems on my phone it freezes my phone and I can’t get it off my screen unless I turn my phone off
PremierosierockettPremierosierockett

Mrs

This app just appears with out being asked. Where did it come from? How do I get rid of it???
5starSherry5starSherry

Fakes that this is FREE!

I tried it and my account was charged over 10 times! Liars, do use this app - it a blood sucking liar!!!
tessietazztessietazz

Duplicatas

Bom
EmilsonfEmilsonf

Response from developer

Hi, thank you so much for your kind words — we’re glad the app was helpful and you had a great experience. If you ever need assistance, please contact us at support@phonecleaner.app or via App Settings > Contact. Have a nice day! Best regards, Support Team

It’s not free

It says on the pop that it’s free to use . It’s not and it’s expensive . Don’t be fooled by fake marketing
Willow31ooooWillow31oooo

Amor

Vida
Sapo😃Sapo😃
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