Easy renewal
Able to renew very easy
Can’t use it
Tried to verify my photo but it wasn’t accepting anything. Deleted then redownloaded the app and now I can’t sign in.
New member
Clear did not ask to scan my husband’s passport on the phone session
Clear Experience
Easy to use
Perfect
Easy to use and with Amex Platinum it’s completely free.
Mr Clear
Seamless application
Complicated
Great idea about very complicated
Cannot cancel trial
My trial ends 8/21/2026 but i got message cannot cancel trial call member services
Great service! - Phoenix Airport
I have been meaning to sign up for TSA precheck or CLEAR for years. I just kept putting it off. Today when walking into the security checkout. I was stopped by a sales ambassador, Muneer! He asked about how often I fly and explained CLEAR to me. I was instantly sold. He was so helpful and nice! After the signing up process he even walked me to the CLEAR checkout to show me how it works! 10/10 service with Muneer. Excited for this!
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Where is airport clear checkpoints?
Your app has 1 purpose to those of us with a subscription: tell us which airport security checkpoint has Clear.
For some idiotic reason, this feature has been removed.
For some idiotic reason, this feature has been removed.
No clear at airport
Not all airports have clear at all terminals
Scammed into opening a membership
When I flew out of SFO I was struggling to find the normal TSA entrance and when I asked a CLEAR employee if they could point me to it they gave a very broad gesture off to the side and promptly asked if I was over 18 and had a valid form of ID. When I told them that I was over the age of 18 and had a valid form of ID they told me that I could enter through the CLEAR entrance. I told them that I wasn’t a member and wasn’t wanting to start a membership as I don’t fly often. They proceeded to tell me that I could go through the CLEAR entrance without a membership for free(which should have been the first red flag). After scanning my ID and taking my photo they told me that it would be $219 a year to keep the membership and that I would need to swipe/tap my credit card, even after this whole interaction started with me explicitly telling them that I did NOT want a membership. I told them again that I did not want to open up and pay for a membership. I unfortunately made the mistake of taping my card and going through after being told by the CLEAR employee that I would not be opening up a membership or charged. A week later a get a $219 charge on my card.
Luckily I was able to canceled the membership and refund the charge (refund is currently pending), but I still find it very upsetting and unprofessional that your employees would continue the process of opening up membership after being explicitly told multiple times that you do NOT want to and stating that you won’t be charged when you will be.
Luckily I was able to canceled the membership and refund the charge (refund is currently pending), but I still find it very upsetting and unprofessional that your employees would continue the process of opening up membership after being explicitly told multiple times that you do NOT want to and stating that you won’t be charged when you will be.
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Simple
It was very easy to add my new passport
Clear process
Easy to follow and fast
Simplicity at its finest
Quick easy and breezy
Won’t open
Never installed before- Opens and crashes, deleted and re-downloaded, restarted phone
Clear is fine, app is trash
While I don’t have any issue with Clear as a service the app is total trash. It says my KTN is expired, yet it doesn’t expire until 2031. And no matter what i do, even if i go outside the facial recognition doesn’t work….
Experiencing some friction
I got a voucher to try CLEAR in an email from a friend. Signing up initially was easy. Not its time to make it actually useful by downloading the app, having my face photographed, and uploading my passport. Well since this is an ipad, i’m stuck at the point where the “phone” has to scan a chip in the passport. The ipad doesn’t scan any chips like that. There is no other option but to exit the process. I suppose everything else about the app is nice and accessible. But i will most likely still have to go to the airport desk and get some help in person.
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Easy App
Awesome to have this luxury & make the traveling process quick & convenient!
BWI/ PUERTO RICO
Registered for Clear on 7/18/26 for trip … really wasn’t expecting the ease and quickness of a virtual
No line experience…it was
More evident on the return
When the line at PR was
Humongous… I would have been late had I not signed in to CLEAR… but delighted to breeze through and catch my flight… WOW…
Thanks,…
No line experience…it was
More evident on the return
When the line at PR was
Humongous… I would have been late had I not signed in to CLEAR… but delighted to breeze through and catch my flight… WOW…
Thanks,…
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