Clearblue Period Cycle Tracker Reviews: Is It Legit?

Customer Experience

Positive experience0.0% of reviews
Neutral9.1% of reviews
Negative experience90.9% of reviews

~ Based on 11 written reviews from the US App Store.

Is Clearblue Period Cycle Tracker Safe?

Clearblue Period Cycle Tracker appears safe based on user ratings. AppsHunter Safety Score for Clearblue Period Cycle Tracker is 92/100.

This assessment is based on 455 user ratings, with an App Store average of 4.6/5.

Safety Analysis

85.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
10.9% of ratings point to a risky experience

~ Based on 284 App Store ratings for Clearblue Period Cycle Tracker.

Is Clearblue Period Cycle Tracker Legit?

Clearblue Period Cycle Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Clearblue Period Cycle Tracker is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Photo issues

I tried to take a photo of my test, and kept getting error messages. I cleaned my camera and changed the lighting, background, and location multiple times over the 25 minute window to take the photo. There needs that be a better system for taking a photo of the test so that one isn’t wasted.

Server error

Purchased this on Monday, 8/31 since my regular strips were out and Amazon order wouldn’t come until 9/2. Tried to download the app and it says “server error”. I’ve been trying for 3 days! My cycle will end in a few days and I did not even get to test. Need a refund! Useless!

Response from developer

Hi, Thank you for your feedback. We're sorry to learn about your difficulties to set-up an account to use our app. Please get in touch with the Clearblue Team via the ‘Contact us’ page on clearblue.com so we can assist and resolve this for you. Kind regards - Clearblue Team

Crush

App crushes when I try to take a picture of test. It did not happen last month.

Response from developer

Hi, Thank you for your feedback. This is not what we expect to happen. Please get in touch with the Clearblue Team via the ‘Contact us’ page on clearblue.com so we can assist and resolve this for you. Kind regards - Clearblue Team

J

This app stresses me to the max because everytime I try taking the picture for the ovulation test it always not only takes long but it makes me move around and wont take it until it feels like it. I hate it.

Response from developer

Hi, We’re sorry to hear about your experience. Issues like lighting, positioning, or the sampling method can sometimes affect results. For example, dipping the test stick into a collected urine sample for 15 seconds can help ensure more consistent coverage of the absorbent wick. That said, it shouldn’t feel this difficult. We’d really appreciate the chance to look into what happened and make this right. Please contact our Careline via www.clearblue.com so we can assist you. Your feedback matters to us, and we’re grateful you took the time to share it. Kind regards – Clearblue Team

Not as Advertised

I tried to use this app and product but the app was so touchy I could not get the scan. I tried for over 1/2 hr (by that time the test as expired) with different lightings, backgrounds, and locations (all their tips). I read and followed all the tips and suggestions and even braced myself against other objects to steady my phone. Nothing worked. Now I’ve wasted my money and time and never got my results. Very frustrating.
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Response from developer

Hi, Thank you for taking the time to share your experience with the app. We appreciate your feedback and are sorry to hear about the difficulties you experienced. We’d like to look into this for you. Please contact us directly via the 'Contact us' page on Clearblue.com. Kind regards - Clearblue Team

Down

It’s down

Doesn’t Work

This app doesn’t work, it won’t download! This app needs to be fixed

Response from developer

Hi, thank you for your feedback. We're sorry to hear about your difficulties with our app. Please contact us via the 'Contact us' page on Clearblue.com and include the name on our review so we can assist you. Kind regards - Clearblue Team

Doesn’t work!

I have been trying to long in and upload scans of my results and it just keeps buffering. It’s been days. I’ve deleted it and reinstalled it. I’ve tried different networks! I will jay use a different product and app at this point!

Response from developer

Hi, Thank you for your feedback. We are sorry to hear about your experience with our app. Please get in touch with the Clearblue Team via the ‘Contact us’ page on clearblue.com so that we can assist and resolve this for you. Kind regards - Clearblue Team

Not great

Won’t import old data from the old app. Why create a new app at all? The old one was fine.

Response from developer

Hi, We’re sorry to hear about your experience and want to make this right. Please contact us via the 'Contact us' page on Clearblue.com and include the name on your review so we can assist you. Kind regards - Clearblue Team

Doesn’t work

It’s supposed to scan the ovulation test with your phone camera and interpret the results, but it won’t capture the test image. It also keeps opening up a new browser window on my phone when I click “continue” for the steps of taking a test.

Response from developer

Hi, We’re sorry to hear about your experience and want to make this right. Please contact us via the 'Contact us' page on Clearblue.com and include the name on your review so we can assist you. Kind regards - Clearblue Team

Buggy when logging period

When trying to log a new period, it will not let me and instead only allows me to to add it as bleeding during the current cycle. I was using the other clearblue app before I got the new smart ovulation tests, so it was annoying to have to download a whole other app, but it did input all my data from the previous app. This is the first cycle I’m using the new app and it simplified the logging buttons, so now I have to dig a little to find the things I want to log, on top of the issues the app is having in doing its primary function of tracking cycles. I’m glad I have other apps and can use this app only for reading the test strips, because relying on this app for cycle tracking and predictions would not be possible.

Update
I had reached out to the company for assistance and sent screenshots and video. They responded to ask for more information but have not given me any answers. I’ve since learned that the app doesn’t even track the graph of the LH once the fertile period for that cycle has passed, and since it won’t let me track a period, it won’t restart the cycle so the whole app and the physical test strips are pretty useless.
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Response from developer

Hi, thank you for you patience whilst our software team have been investigating this for you. Please check your inbox with further details on how we can resolve this issue for you. Kind regards - Clearblue Team