Cleer+ appears to be a legitimate app. The AppsHunter Legitimacy Score for Cleer+ is 80 out of 100 points across 7 verification signals from App Store and developer data.

Cleer+ User Reviews

Name: Cleer+
Rating: 2.3 (78 reviews)

Cleer+

Cleer, Inc.

🔧 Utilities

🎵 Music

Customer Experience

Positive experience19.6% of reviews

Neutral7.1% of reviews

Negative experience73.2% of reviews

~ Based on 56 written reviews from the US App Store.

Is Cleer+ Safe?

Cleer+ has mixed safety signals based on user ratings. AppsHunter Safety Score for Cleer+ is 51/100.

This assessment is based on 78 user ratings, with an App Store average of 2.3/5.

Safety Analysis

32.1% of ratings point to a safe experience

3.8% of ratings suggest some concerns

64.1% of ratings point to a risky experience

~ Based on 78 App Store ratings for Cleer+.

Is Cleer+ Legit?

Cleer+ appears to be a legitimate app. AppsHunter Legitimacy Score for Cleer+ is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Prompt Response

After being unable to install the latest firmware, I contacted Cleer Audio’s customer support. A day later they provided the instructions, which allowed me to successfully update.

Sticks Madison

2 months ago

Response from developer

Dear customer, hello! Thank you for your support. If you have any other suggestions, please feel free to contact our live customer service. Wishing you a happy life! Goodbye!

No ARC 6 Support

Just bought ARC 6 with language translation but it is not supported by the APP which only supports through ARC 5 which I also have. Very disappointing to not have any support

BimmermanX5

2 months ago

Response from developer

Dear BimmermanX5, hello! Thank you for your feedback. We sincerely apologize and understand how youfeel. At present, ARC 6 is being developed on an expedited basis-please bear with us. Once again,we apologize for any inconvenience caused. If you have any further questions, please feel free toemail us at cleeraudio@grandsun.com. Wishing you a pleasant day! Goodbye!

Cripples your Headphones/Earbuds

Scarcely connects to my buds, despite Bluetooth connected and audio functioning. Even when it does connect, controls are lacking barebones customizability (more than one option for one tap, more options for double tap, ability to control button) app is buggy as well, frequently toggling settings that I didn’t touch. Basically a useless software experience, forcing users to set an EQ and never touch the app again. Outrageous and disappointing user experience for such a competitive earbud (ARC 4)

JoshuaK2

3 months ago

Response from developer

Hi JoshuaK2, Thank you for reaching out. Our app engineers are always looking for ways to improve our Cleer+ app experience. If you have any additional ideas on how we can improve your specific user experience, please email these ideas to info@cleeraudio.com. Rich - Customer Service

Good app but buggy

App is well made, but need improvement and some calibration, currently so buggy, frequently ask to remove device, super unstable bluetooth connection :)

Robin Meng

4 months ago

Response from developer

Hi Robin, Thank you for reaching out. If you encounter any additional issues, please email us at info@cleeraudio.com. An updated version of the app will be available in the next day or two. Regards, Rich - Customer Service

arc 5 ipad lack support

Some functions is not supported in iPad

Bill Chen Kz

6 months ago

Response from developer

Hi Bill, Thank you for reaching out. Unfortunately, I don't have access to an iPad to verify. Could you reply to info@cleeraudio.com with screenshots of what is missing, as compared to an iPhone? Also, could you let us know which model of the iPad you are running, as some users may keep iPads much longer than their iPhones. Regards, Rich - Customer Service Cleer Audio

Can’t update my cleer 3 arc gaming buds

Update keeps failing. Im stuck at firmware 4.7.6

Chingsterz

6 months ago

App cannot find my device

I have the ARC4+. App cannot recognize my device. hence worthless.

John795806

7 months ago

App is perfect

The App works seamlessly with my headphones and the headphones are great. I had an issue with the charging case and CLEER took care of it straight away. Everything about this group is way above par.

NevahcAiluj

10 months ago

Response from developer

Hi NevahcAiluj, Thank you for your feedback! Our team here at Cleet Audio appreciates your kind comments. Regards, Rich - Cleer Audio team

PLEASE work on your app

It shows nothing after i paired to Alley plus II Earbuds. I need to change the audio balance and other setting. Currently the high pitch hurts my ears with defaults. yall really need to get the developer to work on the app PLEASE!!

boi116

a year ago

Response from developer

Hi boi116. I'm sorry for the issues you are having with your ALLY II PLUS earbuds. Be sure the earbuds are not in the case when navigating the Cleer+ app. When paired with the Cleer+ app, you should see menus showing battery levels; Ambient Noise Control/Noise Cancellation with Smart Noise Cancellation; selectable EQ profiles, including Custom profile; and personalized sound settings. In the top right there is a GEAR icon. Can you check and see if your ALLY II PLUS earbuds are on v3.6.1 of the firmware? If not. please update your firmware. If none of these menus appear, I recommend uninstalling, then reinstalling the Cleer+ app on your iOS device. If this doesn't fix the issue, could you please send screenshots of what you are experiencing to info@cleeraudio.com so we can see what you are experiencing? Regards, Rich - Cleer team

Constant Re-pairing

The app requires me to pair the earbuds with my phone again every time I open the app. It’s a 2 min process every time. I tried to update the firmware on my earbuds using the app, but it just said “Preparing… About 1 min” for an hour before I gave up. I haven’t been able to use any of the features yet because of these glitches

kellyybee

a year ago

Great companion app to premium headphones

The Cleer+ app is a great companion to their premium headphones. I own their ARC3 over-the-earbuds. and the quality is the best.

The app allows me to set either a Dolby Atmos EQ setting or custom and Smart EQ settings. The app activates Voice Control, making it easy by just speaking “Volume Up”, “Volume Down”, “Pick up” for a phone call and more.

The User Manual is linked to the app for easy reference, plus a lengthy FAQ to answer any questions you might have.

fly4points

a year ago

Response from developer

Hi fly4points. Thank you for your detailed review. Regards, Rich- Cleer team

Needs Improvement

The app is decent but it can definitely be improved. The most recent update has two modes that says Ambient Noise Control instead of one of them saying Active Noise Cancelling. When you start your headphones, it always goes to ANC instead of the last option you had it in which can drain your battery faster. Lastly, when watching movies or videos, it can develop a static and you're forced to turn off your headphones and then turn them back on. A firmware update could possibly fix that problem?

Mellowman1

a year ago

一年不到，充不进电

还没售后！！！垃圾啊

到处收钱

a year ago

Pointless

Everything about this app is bad: Onboarding is terrible, Firmware Update doesn’t work, functionality pretty awful. I’m going to stick with Apple AirPods.

FieldAgent

a year ago

Worthless

Bluetooth on phone says connected but app says not. App says I can adjust the time before it they shutdown in settings but I don’t see where nor noice canceling. Won’t answer calls with touch or head motion. Head motion works on music
As it stands it’s worthless to me

"jack!!!!

a year ago

How did the get approved

A complete waste- zero value. If this is all the company could come up with the product is not worth keeping

Junbao

a year ago

Does not work

This app does not work and has not worked since a week after I got my earbuds. It just stays stuck on the “paired” screen. Utterly useless. Would give 0 stars if I could.

j0shum

a year ago

搭配耳机使用很方便

可以在app上激活产品的很多功能，操作简单。很实用

晚安丶回忆

2 years ago

Terrible update

The latest update is terrible. You should be ashamed of yourselves. It totally bricked my Bluetooth connection between the earphones. You need to rush a new update immediately. I will never recommend this product anyone.

piece of ...

2 years ago

Headphones don’t even work

The headphones are bad. I can’t even use them because the case doesn’t charge them. I got these with a order from Jostens when I ordered a class ring. Not only is my ring being delayed 2 entire months the sad excuse of headphone I got with it I can’t even use them.

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