Weight lifted off of my shoulders
Today was one of the most horrible days because of an appointment. I wasn’t able to make. But thank you to this app. They were able to help me and get me my prescriptions that I need I am very grateful. And am so thankful for their help.
After there’s nothing to help with my daughter’s impetigo, which just needs a prescription oral meds
unhelpfu
Exceptional Service
I have used Clever Health on 3 different occasions and I have been incredibly impressed by the speed of their service and the affordability of care and prescriptions provided. I am a very healthy individual who rarely needs medical attention or medication, however, when I need it, Clever Health is there for me in a BIG way! Thank you for providing such a great service!
Show more
Quick and easy
Love being able to get care through the Clever Health App. Saves time and is very convenient. Response it quick and the app was very easy to use.
Frustrated customer
Have been waiting I. Hold for an hour with no response, no status of appt and if you leave the app on your phone for any reason you get completely
Kicked out of the session
Ended up having to go to urgent care which would have been faster to begin with, for something that could have easily been addressed virtually had the bothered to get on the session
Kicked out of the session
Ended up having to go to urgent care which would have been faster to begin with, for something that could have easily been addressed virtually had the bothered to get on the session
Show more
Crashes
Crashes every time I navigate past the 5 steps and try to enter Rx info
Pointless & unimportant
Virtual visit only to tell you to go see urgent care . Don’t expect anything to get anything extra or special
So many bugs
So many bugs in the app I can’t even use it. It’s a nightmare trying to get in touch with the provider for any of us.
Should be criminal
I was excited when my heath insurance brought this to me. I loved the idea of the connivence. Had to use it last week when I got sick. Filled out a questionnaire and got a response that was lacking at best. Said you have a viral infection here’s a nose spray and cough suppressant subscription. I never even spoke to a doctor. 4 days later I’m back at the doctor and they misdiagnosed what I had. Another copay and time out of my day. Avoid.
Show more
Competent and kind
Easy to access professional, competent health care providers and process prescriptions as needed. Today the provider was very helpful and supportive.
Love this app
So granted I have only been with clever health for a month but it’s so convenient and easy to use. Especially the prescription cabinet so I can get my prescription for less money. Now I haven’t tried the virtual care yet I’m debating on trying the primary care or just the virtual care in general see how it works. But if you don’t have clever health you’re definitely missing out.
Show more
So many bugs
So many bugs in the app I can’t even use it. It’s a nightmare trying to get in touch with the provider for any of us.
CleverHealth
I was very pleased with the response time as well as the results of using this app.
When I first came down sick, I was diagnosed with an upper respiratory infection, and they did prescribe a cough medicine and gave me other ideas to help me through my illness.
Then one week later, I became sick again and used the app and found out I had a sinus infection. I was then sent an anabiotic to send to My pharmacy of choice and also other recommendations to help with my sinus infection.
I prefer to use this app when I am sick. It eliminated me having to get out and go to the doctors when I didn’t feel well, as well as not having to pay a co-pay.
I will use it again the next time I become sick.
I am 100% satisfied!
When I first came down sick, I was diagnosed with an upper respiratory infection, and they did prescribe a cough medicine and gave me other ideas to help me through my illness.
Then one week later, I became sick again and used the app and found out I had a sinus infection. I was then sent an anabiotic to send to My pharmacy of choice and also other recommendations to help with my sinus infection.
I prefer to use this app when I am sick. It eliminated me having to get out and go to the doctors when I didn’t feel well, as well as not having to pay a co-pay.
I will use it again the next time I become sick.
I am 100% satisfied!
Show more
Response from developer
Thank you for making the time to post a review! We appreciate our users & value all comments and feedback. Have a great holiday season and stay Clever!
Fast and helpful to resolve the issue
I was able to do this at any time and within 15min I was able to get a resolution and medicine sent to pharmacy to pick up. I wish there was a button to say a little note to the dr so I didn’t have to come back a second time to app up the medicine.
Response from developer
Hey TayNicole248 - Thank you for making the time to rate us and provide your review. We really appreciate it. There is a Follow Up button available (at the bottom of your Treatment Plan) for 24 hours after the completion of a visit. After 24 hours you do have to start a new visit though. Hope that helps and again thank you. Stay Clever.
Amazing
After writing about this app now for the third time I truly feel it deserves a 5 star, I have found a lot of help through this app plus its helped me save money for prescriptions! I hate having to go to the doctors just for them to say its a cold or have them jab those covid test sticks up my nose, this is quicker and if its more serious then they can recommend a more direct specialist or doctor.
Show more
Response from developer
Thank you for your rating and review! We value our users and feedback. Stay Clever! -- Gina, Director of the Details at Clever Health
So Convenient and Fast!
My daughter had developed a bump on her eyelid and was in some pain. I used the Clever Health app for a virtual care appointment. After answering a few questions and attaching a couple of photos of the area, I had the diagnosis almost immediately and was able to send the prescription to the pharmacy of my choice. We had the prescribed eye ointment in hand within the hour. It was very simple and really fast!
Show more
Response from developer
Hey RP2769 - Thank you for your review and so glad we could contribute to your daughter's wellbeing. We value our users, and we wouldn't be here without you. Please feel free to share the app with your network of friends and family... and #Stay Clever!
Easy to use!
the app makes is very user friendly you can connect to a provider instantly! If you have any trouble support group is awesome! Gina is wonderful! Definitely recommend 10/10
Response from developer
Thank you for your review and ratings - they matter so much! Glad we could help you and we agree that our Support Team rocks!! #Stay Clever
Easy with Confidence
Wonderful service
The questions were detailed. I felt confident with the results. 3rd time using AI with medical oversight for minor medical issues. So much better than dealing with the primary care office and waiting to get appointments. It was 11:00 pm when I received appropriate and immediate medical attention. Clever Health is my go to for all minor issues.
The questions were detailed. I felt confident with the results. 3rd time using AI with medical oversight for minor medical issues. So much better than dealing with the primary care office and waiting to get appointments. It was 11:00 pm when I received appropriate and immediate medical attention. Clever Health is my go to for all minor issues.
Show more
Quickest path to feeling better!
Our whole family loves this Asynchronous telemedicine App! It is so intuitive and fast-I was on my was to feeling better within 6 minutes. The integration with many pharmacies is amazing-I saved money too and knew exactly what my prescription would cost! Amazing!
Support
Gina with Support is a Gem of an employee. Total professional!
