No longer supported?
Fun device for our dog but no longer able to use app to change the WiFi network which makes it useless now that we’ve moved. Please update the app so it works with the latest iOS!
Great hardware incredibly frustrating app
CleverPet are great if you can get the app and the software to work. I’ve been through customer service several times and has been pretty mediocre helping out.
Developers won’t fix this app, want your money for their new product
The developers have stopped supporting this app, yet started a new company where they take your money (FluentPet). While my hardware still works fine, as many others have noted, there is no way to connect it to the wifi network due to iOS updates. So now my dog literally lies next it it whimpering while pressing the buttons. Shame on the developers. Fix your existing products before changing your name and grifting more money from your users.
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⭐️⭐️⭐️⭐️⭐️
My dog loves using clever pet and plays with it frequently throughout the day! I was sad when i could not get it to reconnect to a new Wi-Fi, however following the software update and thanks to step by step instructions by Brian ( who was very patient and kind despite my lack of technical skills), it up and running through the different levels. Brian took the time to show me how to troubleshoot should there be any issues in the future.
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Bad software, bad service
Software doesn’t work. It took forever to get the support to write me back, all they said was to reset the machine and that the new version fixes the connectivity issue, but it certainly does not. They wouldn’t respond after that. A shame, since I have been rooting for this company since their original Kickstarter.
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