Reviews for parking spots not available- Car broken into
There is no way to see reviews for individual lots. My car was broken into at 5043 Rue de Bullion in Mile End (as were others). Wouldn’t even refund my parking, plus $2500 worth of damage! Get an old school “club” for Montreal.
Très bon service
Facile d’utilisation pas de casse-tête
The worst
First time using the app. I could not chose the length of my session.
After I received a notification my session was about to end, I could not extend it, the sever was down. I had to buy a whole new session ($14 each time).
And when I finally needed to exit the lot, the QR did not work. I called the help line and was the attendant was mumbling, he had no clue what to do and just did not help.
I was stuck in the parking lot and no one helped me. (I was in the end saved by a passer by who figured out a way to help me).
I am deleting my account
After I received a notification my session was about to end, I could not extend it, the sever was down. I had to buy a whole new session ($14 each time).
And when I finally needed to exit the lot, the QR did not work. I called the help line and was the attendant was mumbling, he had no clue what to do and just did not help.
I was stuck in the parking lot and no one helped me. (I was in the end saved by a passer by who figured out a way to help me).
I am deleting my account
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It Worked Seamlessly
This is a great app. It opened the garage door & our parking spot was virtually in front of us. The price is outstanding. We paid about 1/3 of what hotel valet parking would be. Would highly recommend this app.
Mixed
It can be helpful. But it’s incredibly frustrating. We paid for a spot for 3 days, used it for one hour, and only discovered too late that you couldn’t leave and re-enter. It should make that much clearer. Also, it’s very hard to know which places are better. The first place we stayed using the app was pretty good. But the next 2 places were lousy.
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SAV inexistant
Service après-vente déplorable et aucun suivi en cas de dégâts
J'ai loué un stationnement souterrain sur ClicknPark pendant plusieurs semaines lors d'un séjour à l'étranger. Informé d'un nettoyage du garage, j'ai tout de suite prévenu la plateforme de mon impossibilité de déplacer mon véhicule. On m'a confirmé que le propriétaire était avisé.
À mon retour, j'ai retrouvé ma voiture avec une importante trace d'écoulement collée à la peinture le long de la portière passager. Malgré mes signalements, photos et explications, la plateforme a rejeté ma réclamation après un mois d'attente. Motifs : aucune preuve et refus d'assumer sous prétexte que l'auto n'a pas été déplacée — alors que mon absence avait été signalée à l'avance.
Aucune recherche n'a été faite (produits utilisés, caméras, etc.). Gestion du SAV inexistante et irresponsable. Je ne recommande pas du tout cette application.
J'ai loué un stationnement souterrain sur ClicknPark pendant plusieurs semaines lors d'un séjour à l'étranger. Informé d'un nettoyage du garage, j'ai tout de suite prévenu la plateforme de mon impossibilité de déplacer mon véhicule. On m'a confirmé que le propriétaire était avisé.
À mon retour, j'ai retrouvé ma voiture avec une importante trace d'écoulement collée à la peinture le long de la portière passager. Malgré mes signalements, photos et explications, la plateforme a rejeté ma réclamation après un mois d'attente. Motifs : aucune preuve et refus d'assumer sous prétexte que l'auto n'a pas été déplacée — alors que mon absence avait été signalée à l'avance.
Aucune recherche n'a été faite (produits utilisés, caméras, etc.). Gestion du SAV inexistante et irresponsable. Je ne recommande pas du tout cette application.
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Dreadful, doesn’t work
Tried for the first time, signed up, entered all details of car payments etc. cannot complete reservation though. Looks like app crashes every time however it’s still there in the background. Tried force quit. Tried reinstall. No web option as a backup. Makes me wonder what you would do if the app crashes when you need to enter or exit your parking. Total fail, very frustrated will not recommend these incompetent clowns to anyone. Why no web backup option when your app is not reliable? Big mistake. Running a compatible iOS according to Google AI.
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User friendly
Great UI and great customer care! Totally recommend it!
J’adore
J’adore, le AIRBNB du stationnement
Used in Montreal 5⭐️
Visited Montreal downtown in Aug 2026 and used this App to get an overnight parking. Reserved three different garages and was able to safely park every time. It was a small thing to open the bar with the app QR code but it depends on the garage and their system. My guess they all different and they all should “talk” to the App system so it’s probably not the Apps fault. Saying that they do read Google reviews and they react to reviews which is rare these days. Also I liked the option of extending time for a couple of hours and not getting charge extra. When you book the spot, try reading the GMaps review since some garages are poorly cleaned and some are much cleaner.
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Payer pour se faire vandaliser son char
J’ai payé pour 2 semaines et a mon retour des collants de no parking dans mes vitres plus jamais faire affaire avec eux
Need more spots
More spots closer to Sparks street would be nice.
Garbage
Garbage app , only getting a partial refund when I can’t park on the site due to circumstances out of my control . People are supposed to diagonally park at this parking lot and people are parked straight in a narrow alley and sticking way further out than they need to . Plus there’s massive holes on the opposite side because of the construction happening in the neighbouring building . Making it impossible to maneuver
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One Suggestion
I use clicknpark every day as I rent a spot on a monthly basis downtown. The only hassle is having to open my phone, open the app, wait for it to load, open my session, wait for it to load… then I can click “open door”. A widget I can add to either my iPhone Home Screen or my CarPlay (even better) would save so much time and definitely ensure a lifelong customer!
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Easy to use
Simple and easy. At least for me. I just wish more parking lots were in their network.
Super
Je suis enchantée par ce service. En plein centre-ville… c’est super simple.
Multiple bad experiences
I paid for parking in TO for the weekend, turned out the lot owners were not associated with clicknpark (got a ticket). More recently I paid for monthly parking, the lot was sold to a new owner who towed my car with no notice (before the date I was told to move my car to a new lot).. which resulted in a ticket. Clicknpark told me i would be reimbursed for both tickets.. have not received any reimbursement. Ive spent 100s of dollars on this app and it’s resulted in me having 100s of dollars of tickets
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App keeps closing
I’ve heard great things about the app, downloaded and seemed to be working fine but Everytime it gets to payment the app closes and I have to restart. I’ve tried 10 times to book a spot and the app keeps closing, I’ve tried restarting my phone, deleting the app and redownloading. I can’t get it to not close, app just force shuts down and brings me back to the Home Screen.
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Avoid this app completely
App does not work but is quick to take your money. Their parking lots are sketchy and the gates often malfunction. When I tired to get ahold of the clicknpark team for help, they are unresponsive and have also hung up on me.
Nouvelle expérience!
Étant à l’extérieur de Montréal j’angoisse tjrs pour les stationnements. Clicknpark m’a simplifié la vie. Tout a très bien été. Merci.
