Inoperable and Unreachable
I recently tried to register to use this application based on the recommendation of the Arthritis Foundation. I received the welcome email which stated I could immediately start using the app. The app gave me an error that said there is a problem pulling my data, please try again. I tried deleting the app and continued to get the same message. I thought maybe there was some delay and I would try again. Today I tried a few more times without success. There was an option inside the app to contact the company so I sent them an email asking for help. The email immediately bounced back saying it was rejected because I am sending an email from outside the company. It’s odd to me that the Arthritis Foundation would recommend an app so young, at present there are only 7 other reviews of the app.
TLDR: The app doesn’t let you in after registering (before either) and customer service can’t even get your email because your email comes from outside the company so it’s immediately rejected.
TLDR: The app doesn’t let you in after registering (before either) and customer service can’t even get your email because your email comes from outside the company so it’s immediately rejected.
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