Incredible experience as an organiser and as an attendee
Super easy to use and manage the balances and metrics post event - also massive shout out to Lucy W for her support! Every time we had a question we got a super quick response from her. You are a legend.
I have also used cliq to attend some community events, super super user friendly but also very easy to find new communities!
Best social app!
Good
Good app but needs improvement
Firstly, although there’s an option to save events, there’s nowhere to find these after they’ve been saved. Also, events are organised in no clear order at all (chronological or location based would be great - maybe an option to see events across a map would be good?).
The app also glitches a lot, freezes and also crashes - meaning you have to go back and scroll through loads of events again till you get to where you were. Another thing is if an event poster posts a series of events, they all show up in this list and you have to scroll for ages past them which is really frustrating. Can these please be grouped together?
Overall it’s a great premise and really useful, but it does require a lot more extra work from the user’s perspective than it should.
Great app to find events and make new friends
Response from developer
Thank you for your review! We do allow you to search by today, tomorrow, this weekend, this week but we are introducing a new calendar on the event page so thank you for your feedback as it helps us grow!
Account blocked for no reason
Because my account was blocked, I could not access my ticket and felt excluded from the very community that was supposed to be inclusive. The experience made very frustrated.
After I left my initial review, I received an email from your team. However, it seemed that the real issue was not understood. Instead of acknowledging the possibility that your AI or moderation system may incorrectly flag people from underrepresented racial backgrounds, the response focused on how my low rating had hurt your feelings.
The problem is not that I left a negative review. The problem is that your system may be biased, causing innocent users to be unfairly excluded from a queer community space. The fact that this possibility does not appear to have been seriously considered is deeply concerning.
I believe this app has a serious issue that needs to be investigated and addressed.
Response from developer
Hi Miu, thank you for sharing this and we want to be clear that CLIQ does not tolerate any form of racial bias and we take this concern seriously. To clarify what happened, when you first uploaded your profile image it was a completely blank screen with no photo, which is why your account was flagged. Once you updated your profile to a photo of yourself, your account was unblocked. This was entirely down to the image not meeting our guidelines and had absolutely nothing to do with your ethnicity or background. Regarding the event, as we explained via email, the event was cancelled in full which is why you were removed and refunded. You were not individually targeted or removed. We are sorry your experience left you feeling excluded and we understand how frustrating this must have been. Please feel free to email us directly if you would like to discuss this further and we will be happy to help.
Best way to find local events and friends
Response from developer
Amazing to hear you've met some great people on CLIQ! Thankyou for your 5 star review
Best addition to my week!
Response from developer
Amazing to hear about your community! Thank you for your review
