Cloud9 by Symphony

Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals. Cloud9, Symphony’s trader voice product, brings the power of a cloud-native SaaS engine, unifying calling, recording and secure data retention in one place. By managing the entire workflow in a single environment, Cloud9 helps eliminate data gaps to give compliance and trading teams assurance that every regulated conversation is captured and retained securely. Cloud9 Mobile enhances the Cloud9 desktop experience by bringing its full capabilities, security, and compliance to a mobile device. Traders can visualize and prioritize incoming call activity from customers or counterparties, make calls instantaneously and keep priority contacts accessible with the click of a button. Compliance Mobility shouldn’t create compliance blind spots. Cloud9 Mobile ensures enterprise standards are met, regardless of where traders are located. Security Configure and secure mobile users via the same Cloud9 Admin Portal used for desktop management and compliance oversight. Eliminate the need for additional VPNs or dedicated hardware. Cloud9 Mobile works with existing security and MDM policies. Full company ISO27001 standard & SOC 2 Type 2 accreditation Call Recording Whether at the desk or on the go, calls are recorded to the same compliance infrastructure - no gaps, no exceptions and one single audit trail. App Privacy The developer, Symphony Communication Services LLC, indicated that the app’s privacy practices may include handling of data. For more information, see Symphony's privacy policy.