CLS Field Pro

CLS Field Pro is the internal field-service application for Chad Love Services technicians. It guides HVAC service visits from arrival to completion — standardizing the diagnostic process, documenting system condition, and helping technicians present clear service options to homeowners. Guided service workflow. Technicians move through a structured call: critical system checks, duct pressure testing, refrigerant and electrical readings, and a component-by-component wear inspection — with equipment photos and instrument readings captured along the way. System AI Analysis. Diagnostic readings feed a live system health dashboard that scores six subsystems — airflow, refrigerant, safety, electrical, wear & tear, and system age — giving technicians and homeowners a clear, shared picture of system condition. Service options, built on findings. Technicians build tiered repair and renovation packages from the company price book and present them to homeowners with transparent pricing. Quality and coaching. Service-call conversations are recorded for quality assurance and technician coaching, and visit documentation syncs to the office in real time so support staff can assist technicians during calls. CLS Field Pro is intended for Chad Love Services technicians and staff. A company-issued PIN is required to use the app.