Poor and redundant choice
Very few soy-free & vegetarian options, same choice of food/restaurants coming back 2 or 3 times in <10 days. Trial period was okay, then it degraded quickly. Not many healthy meals overall.
Stupid and user unfriendly
👎👎👎👎👎🤬🤬🤬🤬🤬
Had $80 worth of credits and Clubfeast stole it from me
My account had $80 worth of credits and Clubfeast just removed it off my account without notifying me whatsoever. App has high fees too and the app is not honest at all. Why steal from your customers.
used to be better
I tried to order and it gave me a $50 small order fee for a $12 order… Wtf… this app used to be way more useful, now it’s prices are higher and basically the same as if you were to buy it in store or order on Uber or something . They also don’t disclose the price comparisons like they used to.
Absolute worst
There are never any restaurants available when I check the app and I’ve had 15 credits that've just been sitting there for months now. I’ve tried contacting customer support countless times, but that’s just as useless as this app. I’ve tried asking for a refund for my credits since I can’t use them, but of course that’s a no go as well. Absolutely ridiculous. Don’t waste your money.
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They took my money and there’s no meals to choose from in any area
1.You get what you pay for. 40% off also means 40% of the portion is gone. 2. And now the app is broken, I updated it and restarted it many times. There’s no restaurants displaying to choose from in any areas. Contacted support and no response.
Just lunch?
I’m lost on if this company is trying to rebrand as a work lunch drop off because dinner is no longer an option. Perhaps only in SF? Is this app a way for people in SF to eat? It was great when it started but since then I’ve seen so many restaurants leave, options taken away, the app/site never updated to actually make it easier to use. Seems like the creativity and ability to move forward isn’t happening.
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Too good!!
I love using ClubFeast, it makes my weekdays so much more smooth because ordering and delivery is always easy and prompt. I love getting to try new dishes from the area for lunch and have gotten the chance to branch out to other cuisines so much easier. Definitely worth a try!
Small order fee of $20 for every order under $100
Not worth it at all
No longer supporting app?
The consumer app hasn’t worked for weeks (months?) and the company seems to be rebranding as a corporate catering company. In the meantime, stuck with credits I cannot use, half of which were billed during the period the app/website were non-functional. Support claimed it was getting fixed a few weeks ago (first telling me I could still order via the app even though it had already been broken for weeks) but no evidence of this as of yet.
Edit: Was able to get a refund for unused credits after emailing support so credit for doing right on that but I still find it bizarre there was literally zero communication to this day that the app/product as we knew it ceased to exist.
Edit: Was able to get a refund for unused credits after emailing support so credit for doing right on that but I still find it bizarre there was literally zero communication to this day that the app/product as we knew it ceased to exist.
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Love it!
Easy to use, lots of variety, reliable, and my new first choice for lunch deliveries!!!
Total scam
The app and website do not work. The only thing they can manage to do is take your money by automatically billing your card. Other than that, nothing works. The app is no longer showing any meals available any day of the week. This company is doomed.
Company broke? Hustling?
I haven’t been able to order from clubfeast for months but they take my money every week like clockwork. I’ve tried the website, email and now the app and there is no ability to order food. Do not recommend: AVOID.
Insane Fees
Prices look amazing but there’s a $10 fee for anything under $100 which is absurd. I wanted two burritos (subtotal was $16) and after the small order fee, 18% fee and tax, it was over $30 before I even tipped. JOKE.
Gotten worse
The app used to be great when it started out, but if you filter reviews by most recent, you’ll see it’s decline. Unfortunately, the app is buggy and glitches. I couldn’t place an order for the longest time. Options for restaurants to order from have also declined significantly. The app was a good idea and I don’t doubt the developers had big plans for it, but the subscription model doesn’t work if there aren’t good restaurants to order from.
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Horrible experience
Horrible customer service. They keep raising prices and lowering service quality. Not worth the headache at all. Extremely hard to cancel plan
App literally does not work
I’ve tried this app when it does work, which is really great but this app has not worked for me over a month. When I try to order something, nothing shows as available. I’ve contacted support twice, and there has been no response in regards to fixing this issue. Who knows what they’re doing.
Just stopped service
Are these guys still in business? I haven’t been able to order anything using the app for two weeks. Not sure if they stopped serving my area or they are out of business. They even charged me for meal credits that I can’t use on the app!!!!
It’s gotten worse over time
Was so good and continent beforehand but after a while the app started to glitch out, the price rose from $7.99-12.99 to now being $13. I can’t order in the same amount and when I try to order for a future date nothing shows up on the main page.
Scam.
They went from offering a wide variety of delivery options (food types and times) to now only a short list available at lunchtime. They’ve canceled several orders and now my last one just never showed up, no refund, nothing. Don’t waste your money.
