Terrible Customer Support
I had high hopes with this bank. Sadly, they seem to be having more fun drinking coffee than giving support to their clients. Very much disappointed. I just wanted my ATM card and had to go twice (support told me to come again) and they didnt have my card. What a waste of my time.
Crashing
After reregistering wit a CMB employee it all worked. After a few days the widget stopped working. Every time I try to set it up again the app crashes. The app also keeps crashing trying to do a transfer. Shame that CMB not seems able to build a stable secure app.
Missing information in joint accounts
I have a joint account wit my spouse. We each have our login. When my spouse creates a transfer template, these are not visible for me. Active transfers created by my spouse do not show on my app; this may lead to overdrafts!
Very poorly made
Constantly having to call their customer service and jump through hoops and hurdles to use the app properly
What a piece of ….
What a sh… app
