How are we supposed to install your eSIM if your app won’t even let us log in through Apple
It’s insane how I purchase your eSIM and your app won’t even let me log in to set up the eSIM
HHarveydent168
Apple登录问题
几周不用还得重新登录，然后'Sign in with Apple'还是坏的
AJAndrew Jing
Avoid for Japan — Two Failed eSIMs, Refund Refused
If you are travelling to Japan, I strongly recommend avoiding CMLink. I purchased TWO eSIMs, and both showed as activated but had no signal and could not connect to the internet. Neither has provided usable service.
Customer service representative Chris told me that activated eSIMs could not be refunded, despite both being unusable. After I followed up, he stopped replying to my emails. Activation does not mean a service actually works, and using it as a reason to refuse a refund is completely unacceptable.
We ended up buying replacement eSIMs at the airport for AUD $40 EACH — another AUD $80 on top of what we had already paid CMLink.
In my experience, there was no effective after-sales support and no accountability for the failed service. This was a waste of money and caused unnecessary stress while travelling.
One star is already too generous. Extremely disappointing and irresponsible customer service. I would never buy from CMLink again and strongly advise other travellers to avoid it.
Customer service representative Chris told me that activated eSIMs could not be refunded, despite both being unusable. After I followed up, he stopped replying to my emails. Activation does not mean a service actually works, and using it as a reason to refuse a refund is completely unacceptable.
We ended up buying replacement eSIMs at the airport for AUD $40 EACH — another AUD $80 on top of what we had already paid CMLink.
In my experience, there was no effective after-sales support and no accountability for the failed service. This was a waste of money and caused unnecessary stress while travelling.
One star is already too generous. Extremely disappointing and irresponsible customer service. I would never buy from CMLink again and strongly advise other travellers to avoid it.
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T0Toma 001
Very bad
The app performance is bad , slow reactions, even can’t login by Apple ID.
Ssanzhong
下单付款白屏，钱扣了，订单没生效
什么垃圾app，下了一单，白屏了，退出来又下了一单，进去看到两个都“订单确认中”，合着光扣钱不办事？要确认几个小时？？？移动玩诈骗吗？？？
IIHateNewIcon
