Great
So far I haven’t had any problems getting the things done I need to do
It was great til it wasn’t.
This app has been wonderful until suddenly I stoped receiving any and all notifications. I’ve tried several fixes like reinstalling apps, restarting phone, updating phone, updating the alerts. Nothing has helped.
Use
Easy to use, very thankful
Great Bank
I have been with this bank since it opened and the tellers and Manager Kate are great. Kate has went above and beyond to take care of us.
Thank you
Thank you
Too easy
Been banking with City for many years and with the app. App is super easy to use. No issues on my end.
Update app
I want to update app but I can not
It writes error and I have Emergency work
It writes error and I have Emergency work
I shouldn’t have to update everything to use an app
i’ve had the app for about a year now and everything was great, and then suddenly we decide that we HAVE to have “bug fixes” that require you to update your entire phone to use 1 SINGULAR app. I can’t use it now, and apple doesn’t care about its customers either so I don’t have anywhere near enough storage space to update my phone itself. Maybe think about your customers before thinking about updates.
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🔄⌛️Don’t bother if don’t have current iOS for current version
Hope this saves someone’s time & they get to do something actually productive! Says you can successfully use best version of this App pre-iOS upgrade (which I can’t without wifi that’s not hotspot, Thanks Apple!)… But did that & it won’t open without downloading latest iOS & app updates🔄⌛️
Trapped in forced update loop
The app immediately pops up a forced 3.34.1 update prompt which takes me to the App Store. I am already updated to 3.34.1 and opening the app from the store takes me back to the update prompt. The app cannot be used.
Inadequate features
There is not an app function to turn off or report lost/stolen card. You have to call and no one is available after business hours or weekends.
Amazing
I have been a proud customer of City National Bank for about 13 years or so now, I absolutely love their services, they have done a lot of updates since I first began banking with them, also love that when you need to talk with someone, always seems to be someone available at all times, they warn you constantly about any new types of scams that may be currently going around, as well as let you know all the current updates as they occur, and which issues each update is coming out to correct, I would t choose any other bank honestly, I had other banks before them, but never one that was friendly and fast to get back immediately when you need support with an issue.
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New client
Very nice people!They go above and beyond!
Happy camper
CNB over the years has been there through thick and thin. Great people!! You don’t see that much.
Rating app
Something seems to be going on all the time with the app
Excellent customer service
Always goes above and beyond to help me.
Love city
I like all the girls at city very helpful and courteous
Transactions take to long to load.
I love y’all but it takes waaaaaaaaaaaaaaaaaaaaaaaaay to long for a payment or transaction to show up I’ve made transactions almost 3 days ago and they still haven’t shown up I can’t keep up with what I’m spending… I hope y’all fix it someday.
Fast, easy, convenient.
The biggest aspect is that I can deposit checks via app. Also, I can send money to my kids via Zelle.
My fav bank!
I highly appreciate the staff of City National. I do lots of my banking on line and the mobile app never disappoints! Highly recommend!
Review
I have been with City Bank for 20 plus years. Best around!!! Very much appreciated!!!
