Worst to worsen
Why every time I get out of the app I have to logged in every time like I’m using a new device I’m so tired .
Most irritating app ever
I can never log into the app. One minute it’s easy and works fine the next it always says internet or user authentication error and won’t give me an option to change password since I forgot mine to try logging in online non through the app. It’s been like this for months and it’s so irritating. The app is constantly down like this. It’s definitely on there end. CNB of Texas FIX IT!
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Needs Updates
First of all, no one has Touch ID on their phones anymore so Touch ID needs to say Biometric set up or Face ID. Secondly, it would be so much more helpful if the app showed a continual change in balance after every transaction, meaning not just show balance up top where I can not tell if there has been a change or not but to actually show the balance after every transaction as an ongoing change, listed along with deposits and withdraws. My other bank app has that feature and it is so much better in that there is no confusion in when a mobile deposit is actually deposited or if it is still sitting under pending. I don’t always receive a notification when a mobile deposit goes through. Thirdly, when I make a mobile deposit after business hours, the transaction receipt shows that there is zero amount available, however when I speak to someone at the bank, they tell me that I did receive a certain amount up front; If there was an actual balance after every transaction, there would be zero confusion and I would not have to take a screen shot of the transaction after after mobile deposit. A running balance, just as it would be kept in a check book would eliminate all doubt!
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The worst app ever made
You will hate every second you have to use this. Thankfully that won’t be long because it’ll never let you log in.
Out dated
Please update the app. No one even has touch id anymore
The app is awful
I can’t stand this app. It makes banking with CNB difficult to say the least. The app must’ve been written by some old white dude who uses an android phone.
App Will Not Load
Every other app on my phone works properly except this one. This thinks I’m offline.
Worst banking app
Honestly debating about changing my bank just for the fact this is probably the worst mobile banking app I’ve ever seen.
App frequently doesn't allow login
Simply spins for a bit then says unable to complete login process. Its the app. Website login works fine. Needs updating.
App Programer Should Be Fired..
If you touch in a text box, it often won’t open, or takes 3 to 4 tries. Even though the box is a certain size, you have to press in a specific spot. It’s really not user friendly in general. 2 stars because eventually you can get to what you need.
Do not use this bank!
I had $2,000 taken from me by scammers and the bank will not refund. DO NOT USE THIS BANK! They have terrible customer service too. Extremely rude and again would not work with me at all for the fraudulent charges.
Check Deposit Reader
Consistently receive an error attempting to deposit my checks. I follow instructions. Center check. Plenty of light. Press the camera button. Only to get the same error after taking the back side phone. My signature & acct are written neatly.
Always glitchy and down
This app always seems to be slow, not working, and glitches all the time. I know it’s a credit union but good good can we get the app to be reliable? I’m about to switch banks just because of this app..
Worst app design
This app is absolutely terrible at doing anything right. Have the time it won’t let me log in not because the password is wrong it just won’t and it doesn’t even say why. The app is slow and just awful.
Doesn’t Work
In order to use this app I have to delete it and reinstall it every. Single. Time. It only works once and then if I try to open it again it’s just a while blank screen. It’s trash.
Garbage app don’t both downloading
This app is absolute garbage. It’s never worked for me. Do yourself a favor and never download this thing because I still haven’t been able to log in. Good thing smartphones have a browser.
Great
Best banking app ever!!! Easy to use you get immediate alerts from the bank of someone commits fraud on your account. Easy 5 star rating!!!!!
Horrible
App never works.I have to delete and reload it whenever I want to check my account.I will probably be changing banks just so I can have more immediate access to my account balance.Been this way for too long.
Horrible app
I would prefer no stars! This is the absolute worst app that I have ever used! I have to delete and upload everyday because all it shows is a blank white screen when I try to use it! Fix it! I
Sorry excuse for an app!!!!!
You can down load app dose not open blank screen locked out again doesn’t work with iPhone
