CnsLine

CnsLine

Suporte - Comunicação

1 ratings
1 review

Details

Released
December 19, 2018
Updated
August 30, 2024

Features

CnsLine screenshot #1 for iPhone
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About

This app allows clients to open support tickets, communicate with analysts, track progress, and rate services. It features a user-friendly interface with chat screens, file attachments, audio recording, and a search filter for easy ticket management.

✓Open support tickets
✓Interact with analysts
✓Track ticket progress
✓Rate service after closure
✓File attachments
✓Audio recording
✓Search filter for tickets
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What's New in CnsLine

2.4

August 30, 2024

Atualização das Informações de Contato: Revisão e correção das informações de contato com a equipe de atendimento para melhorar a comunicação. Aprimoramento no Método de Avaliação: Ajustes no método de avaliação dos atendimentos para proporcionar uma experiência mais precisa e eficiente.

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User reviews

falta notificações

o app é muito bom e intuitivo, mas peca em não disponibilizar as notificações para melhor acompanhamento dos atendimentos.
quando é ativado manualmente dentro das configurações no app, no retorno do menu, a opção é desativada.

Developer apps

FAQ

How do I open a support ticket in CnsLine?

To open a support ticket, you need to register with a username and password. Once logged in, you can initiate a new atendimento (service request) through the app's interface.

Can I attach files to my support tickets in CnsLine?

Yes, CnsLine allows users to attach files to their support tickets. This feature helps in providing necessary documentation or information to the analyst.

Does CnsLine have ads?

No, CnsLine does not contain advertisements. The app is free to use and does not display any ads to its users.

What devices does CnsLine support?

CnsLine is currently supported on iPhone and iPod devices. It is designed for iOS users who need to manage their support interactions.

How often is CnsLine updated?

The latest version of CnsLine is 2.4, and it was last updated on August 30, 2024. This indicates regular updates to improve functionality and address any issues.

What is the age rating for CnsLine?

CnsLine has an age rating of '+4'. This suggests it is suitable for users aged four and above, with no mature content.

Can I search for past support tickets in CnsLine?

Yes, CnsLine includes a search filter feature. This allows you to easily find and review past support tickets and their progress.

What is the user rating for CnsLine?

CnsLine has a rating of 4.0 stars from 1 rating. This indicates a generally positive user experience based on available feedback.