Efficient
Co-operators always responds to claims or inquiries right away. Appreciate that.
Amazing
Amazing! Fluid and love the service. Nimble
Claims
Excellent product. Easy to use app.
Easy to use app!
Very user friendly and beautifully designed!
Screenshots
This is a very easy and helpful app and we’ve been happy with the benefit program and customer service we receive. However, given we do everything on our phones, the fact that we can’t take screenshots anymore is really annoying. It means we need to wait until we are on a laptop and this delays our submissions and payments.
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Slick!
This app delivers on ease of use, timeliness and is pretty to look at!
On line app
Very helpful and supportive, especially the submissions are very simple and fast
Review
Very easy to use and navigate around the app
Love this app
This app is so easy to use and they respond so quickly. It’s great!
Awesome and easy app
This app is so easy to use. Make claims or checking things easy.
Stellar!
Really good and easy app. User friendly. Barely lags, and if it does its because of internet, not the app itself. Can submit claims in an instant and easy process to do so.
Great app
Easy to use and submit claims in just a few minutes.
New redesign is great!
The redesign makes the app much easier to use and see what coverages are available. Very responsive and has all the information I need at my fingertips.
Refresh Looks great!
I really like the updated look and feel of this app! Submitting my health claim was super easy and fast and I like that I can add my drug card to my wallet. I also found my benefit maximums pretty fast compared to my husband’s provider. I see all the negative (and old) feedback and wanted to say I haven’t had any login issues for years! Great and easy app now!
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Ask a Question
The ask a question option in the menu sends you to an external website. Once you hit the Continue button, a page loads dealing with personal information. Unfortunately, the entire page isn’t visible on my phone, even when I try to scroll down. I therefore cannot continue beyond this point. Very frustrating.
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Benefits Now update
Excellent update. The updated look and feel is modern, clean, and easy to use. Navigation is intuitive and is quick and easy. Great update!
Fix it NOW!!
TERRIBLE APP CANT SUBMIT A CLAIM ITS FULL OF BUGS
Unusable
Welcomes me to the app with a pop-up and logs me out simultaneously. If this is indicative of the type of support, it does not bode well for future cooperation… Plus the number of reported issues with the length of history shows a lack of customer care/support. I’m disappointed.
Log in
Just got the app and can’t login, frustrating!
i cant log in
i havent even created an account and it says user and password, even when i put forget password and they send an email i literally dont get an email. Ive been trying for months!!