This app is so faulty
Half the time, it won’t even load for you to get in.
Very nada
Muy mala aplicación deberían mejorar
Can’t get in
I have t been able to even log in yet. Always get some reason as to why it doesn’t work. Why can’t you put the card controls IN the regular mobile app like everyone else does.
Broken
When creating an account, it doesn’t allow my phone to suggest a strong password, which is pretty bad practice. Other apps do, not sure why they're blocking this.
Also isn't allowing my phone to save my password.
after creating an account and logging in, it crashes when I try to add a new card.
and after it crashes, it no longer automatically uses face ID to log me in, I have to enter my password again, which the app doesn’t give me the option to save, and enable Face ID all over again.
this is too much of a pain. I’m deleting the app.
Also isn't allowing my phone to save my password.
after creating an account and logging in, it crashes when I try to add a new card.
and after it crashes, it no longer automatically uses face ID to log me in, I have to enter my password again, which the app doesn’t give me the option to save, and enable Face ID all over again.
this is too much of a pain. I’m deleting the app.
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Benefits
I like having the ability to decide when my card needs to be turned off.
Extra Step
Why isn’t this function just available in the online banking app? It’s incredibly annoying to have to download another app to manage my bank card.
Useless App
Atrocious. I can’t get past the login screen due to a “incomplete response from server” message.
Can’t login
After downloading the app, everything seemed fine. I created a new login, entered one of my cards information. After that it gave me an error message box: “The response from the system was incomplete. Some of your information may not be displayed.” I now can’t get passed the login screen. I have never gotten to the part where you are actually supposed to be able to manage your cards.
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App goes into a loop
After updating to latest release, login and app went into tight loop giving error message about server with options of ok or cancel. Both options result in the same error message.
Refuses my verified username and password after repeated attempts
iPad mini sixth generation iPadOS 17.2. Don’t bother with this application based on my experience and previous reviews, it’s a non-starter.
CARDNAV
This app is only useful for reviewing charges to a credit card. It show the minimum payment due, but not the current statement amount due. The Coastal App does not show it either.
Is it that hard to show the credit card due amount from the statement? The app shows the minimum payment. WHY NOT THE CURRENT DUE????
Is it that hard to show the credit card due amount from the statement? The app shows the minimum payment. WHY NOT THE CURRENT DUE????
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Childish
Horrible design. Wait till you have to replace a debit card. Need to call and have all the prior info completely unregistered. Then delete the app and start all over. Can’t use your previous COASTAL24 credentials which is really dumb. Should be allowed so cards are automatically loaded. But you need a new userid etc then enter cards. But wait…for a new debit card to be added you need to use it first with your PIN!!!!!! And new debit cards are not recognized the first day!
You can’t delete old debt cards is you had then deactivated. What a joke.
Plus…you set up alerts but sometimes they come immediately and sometimes they come the following day. Da…they need to be instantly!
Best to use ApplePay with the card. At least that alert works.
Sad app!
You can’t delete old debt cards is you had then deactivated. What a joke.
Plus…you set up alerts but sometimes they come immediately and sometimes they come the following day. Da…they need to be instantly!
Best to use ApplePay with the card. At least that alert works.
Sad app!
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FST
Great future protect your account but you have to be at the top by turning on and off the app.
Very helpful/ like it
Very helpful/ like it
Difficult & insecure setup process - separate login needed!
I was shocked at how difficult the setup process was for this app:
- doesn’t use your existing Coastal login — you must setup a new one
- requires you to enter all the info needed to steal your account access - full card number, expiration, CVV, zip code, mailing address, last 4 of SSN. Very uncomfortable.
- new account password has a max of 12 characters?!?
- app prohibits pasting into the password field, so you’ll have to type your password manually
Please improve these things, Coastal. This needs to be better. This is not an acceptable level of security.
- doesn’t use your existing Coastal login — you must setup a new one
- requires you to enter all the info needed to steal your account access - full card number, expiration, CVV, zip code, mailing address, last 4 of SSN. Very uncomfortable.
- new account password has a max of 12 characters?!?
- app prohibits pasting into the password field, so you’ll have to type your password manually
Please improve these things, Coastal. This needs to be better. This is not an acceptable level of security.
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Not user friendly, too difficult to use
Downloaded and started to use for it the first time only to discover how difficult it is to use. First, it’s not integrated with the coastal app so now I have to re-enter all my card info (which is already with my account), creat a new user name (which I’ll probably forget), create another password (also probably forget) and it won’t let me paste the new password into the form (which means it’s not going to be complex or unique BC I can’t copy and paste it from my password generator). Enough! I just deleted it. Sorry Coastal, this one’s a loser.
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Doesn’t work with password managers
Does not integrate with password managers, which forces weak passwords. Why? Can’t even paste in a password from my password app (1Password).
The worst app I’ve ever used
App keeps saying the server could not be reached therefore I can’t access my account.
Garbage
Hasn’t worked in days. Same message over and over, “unable to connect to server”. The bank says nothing is wrong with the app, but multiple devices fail, Apple and Android. It barely works when it’s working, but now it’s useless.
Doesn’t work
It’s sad that there’s so much potential here but now, after only two months, it won’t even boot up. What a waste.
Card nav
Really disappointed in this app. Has such potential but until the bugs get worked out. It is worthless. I have all my cards on it. The server keeps going down and I can’t access the app to unlock my card. I’m out of town and had to borrow cash from family for gas to drive home.
