Bed experience
It will be great if this can be fixed.
Won’t open
From what I remember latest update had a loading map bug too. Couldn’t view restaurants open at specific time
Terrible update
New app has had its issues sorted
Response from developer
Hi stueyjg, apologies for the slow response, and sorry to hear that you were having issues. We had issues with our servers that persisted for a couple of days, but we have since stabilised the servers and identified the issues within the App coding. We're in the process of rolling out a fix in the latest version of the App. We'll continue to prioritise issue resolution and bug fixing in upcoming versions; so please ensure you have auto-update turned on to get the latest and most stable builds as they release. We'd love to hear any further feedback on our new design at contact@codehospitality.co.uk. Warm regards, Ryan
Brilliant
Response from developer
Hi, Bobby, thanks for your 5 star review! We're just beginning in our improvements to the App, and in this fresh period we'll continue to prioritise issue resolution and bug fixing. But cool stuff will be accompanying each new version. We'd love to hear any further feedback on our new design, or features you'd like to see, at contact@codehospitality.co.uk. Warm regards, Ryan
Update is not working
Update Issues
Excellent concept, poor execution
Poorly made app
Search functions could be improved
Could do with better search function, categories to filter by cuisines, need to book in advance or walk in would improve
Hospitality Superviser
I can’t wrap my head around anyone scoring this under 5 stars
Every time I’ve contacted the team, they’ve come back to me quickly and not just during the 9-5 which is so refreshing. You feel like a valued member of the community which is what we all want!
The discounts you get for some of the top restaurants are unbeatable and perfect for those who work in hospitality and don’t often get to treat yourself!
Amazing stuff and I’d recommend to anyone in the industry
!
Great App
Response from developer
Hi Dirty San, we're glad you love CODE! Thank you for your feedback regarding signing in. We're always looking for ways to improve our user experience so appreciate you taking the time to write here. Team CODE.
Not valid email
I got a simple e-mail and I’m trying to register in the app but is keeping saying that my email is not valid.
Don’t understand why.
Response from developer
Hi Antheaghita, thanks for your message and sorry that you're having trouble registering. Please head to our website (www.codehospitality.co.uk) to register for a membership to CODE. If you're still having trouble, please send us an email at contact@codehospitality.co.uk with your email address and we'll look into it asap!
Fantastic concept
It would be nice, though, if it were possible to narrow down the search results (for example by cuisine or price), as it’s difficult to sort through an ever increasing list of restaurants.
Response from developer
Hi Shaulan, thanks so much for your feedback and your review - we're so happy you love the concept, and are enjoying being a member of the CODE community. It's interesting to note that you'd like to see more search functionality as our list of offers continues to expand. It's certainly an idea we've been thinking about too.
Coya Angel Court
I work in the restaurant industry and went to Coya this evening to enjoy a lovely meal with a friend from New York.
I have the code app - when I presented the app (which gives 50% off of food not including alcoholic beverage) the manager (called Breezy) came over and said we could not use the app as we were supposed to tell him we had the app upon arrival because we would have been given a different menu - which is totally fair .
I asked for the “different” menu for future reference in which he brought me the same menu. I was genuinely confused because this was the exact same menu.
I then said, I completely understand if the menu was different but this is the same menu and you are treating me like I’m trying to con you. (Mind you I pay for the luxury of this app). He then said no, you can not just enjoy your meal and then tell us you have the app.
SO what I understood here was that I was not allowed to ENJOY my meal in this fancy restaurant with this great service because I have an app that essentially says I cannot afford this place. Had I told him I had the app at 7:30pm as opposed to 9:30pm we would have had a different service - discrimination to say the least. Moreover, we were two young women dining, so some might understand that we could have never won the argument.
What I know as someone who has worked in fine dining for 15 years is that nothing in his system would merit the fact that he denied us something we could have easily used. His system did not know that we checked in at 7:30 and his ego and demeanour only told me how he felt about us using the app.
I have used this app on numerous occasions in the most lovely places across the city, never have I experienced this. Again, as someone who understands the system in service, I actually was mind boggled.
And I am sad to see that a person who works and manages at this restaurant seems to have an attitude of “above” as a person who serves.
This was the most insulting experience I have ever had.
Risha
The concept is awesome, the app needs a lot of work...
The tech just needs a bit more work. It’s an easy sell since so many of us in the industry want to eat at other places but either don’t have contacts there or more often than not our contacts are not in the position to give a discount. And we would not jeopardise their position. We all often pay full price because we have an appreciation for the hard work that has gone in to make our meal. The tech here just needs to reflect the concept it is supposed to support.
Many thanks.
Response from developer
Hi Chestnut, thanks for your feedback, and we're happy you like the app, our bulletin and the concept of CODE. Really sorry that you've experienced glitches when trying to make a reservation. Our offers have an option to make a reservation from within the app, linking to the establishment's phone number or email address, but you can also make a reservation directly with a restaurant/bar. You need to quote 'CODE app' whilst making a reservation and then show your CODE ID when you arrive/pay the bill. We're constantly looking for ways to improve our user's experience, so please feel free to send a bit more information about the glitches you've been experiencing to tom@codehospitality.co.uk and we will investigate asap. CODE members have access to an online version of the Quarterly at our website, and you can also subscribe for a physical copy at our website
Chef lee
I locked myself out of my account time was really friendly and helpful and got me back in in minutes 🙌 I recommend It too everyone I meet and they all love it
Keep up the great work
Thanks lee
Response from developer
Hey Lee, thanks for your review! We're so happy you've been with us since the beginning, and thanks for spreading the word - Team CODE
