Bed experience
The app takes so long to load. It was slow to scroll down. After putting the condition in, it showed irrelevant information still (i.e. chose 50% off but still show other data)
It will be great if this can be fixed.
It will be great if this can be fixed.
Won’t open
Had to delete and reinstall for anyone else encountering that.
From what I remember latest update had a loading map bug too. Couldn’t view restaurants open at specific time
From what I remember latest update had a loading map bug too. Couldn’t view restaurants open at specific time
Terrible update
Poor update which ruined the app. Constantly crashing, unable to load the app and when it works it’s so much slower
New app has had its issues sorted
A nee app this summer had problems but appears to have been sorted with a good interface and UX. Great deals to be had as a hospitality employee…if your eligible and like good food and drinks this is an app for you
Brilliant
The app is brilliant, the low stars reviews are all from YEARS ago so ignore them. I’ve been a member for the last two years and usually choose my destinations by what on the app. So many great discounts at so many great restaurants. I’ve saved over £750 so far and tried places/things I never would have thought of. Love it
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Update is not working
Unable to login after app has been updated - getting an authentication error
Update Issues
The newest update has rendered the app unstable. I am unable to login or register an account as the page keeps freezing. Might be an issue on their website.
Excellent concept, poor execution
The app is becoming unusable, despite the good deals CODE has struck with leading restaurants and hospitality brands in the UK. No ability to filter beyond the most cursory of filters, with the app regularly crashing. Quite awkward to be waiting for the app to finally work after making a maitre’d wait 20 minutes for the discount code in a Michelin place. Please fix the bugs! Nightkey is far more usable.
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Poorly made app
Big shame as its a great idea just too frustrating to use as it useless at searching for anything. Hoping code sorts this as I hear lots of people deciding to not bother as the app is so rubbish.
Search functions could be improved
Good app, £40 has gone up compared to much cheaper previous renewal. Need to enable location at restaurants to use.
Could do with better search function, categories to filter by cuisines, need to book in advance or walk in would improve
Could do with better search function, categories to filter by cuisines, need to book in advance or walk in would improve
Hospitality Superviser
I was so happy to discover the app from my manager and once I downloaded I realise I cannot login with any of my emails ! So disappointed ! 💔
I can’t wrap my head around anyone scoring this under 5 stars
This app is absolutely brilliant - the discounts are fantastic but what really sets it apart is the level of customer service.
Every time I’ve contacted the team, they’ve come back to me quickly and not just during the 9-5 which is so refreshing. You feel like a valued member of the community which is what we all want!
The discounts you get for some of the top restaurants are unbeatable and perfect for those who work in hospitality and don’t often get to treat yourself!
Amazing stuff and I’d recommend to anyone in the industry
Every time I’ve contacted the team, they’ve come back to me quickly and not just during the 9-5 which is so refreshing. You feel like a valued member of the community which is what we all want!
The discounts you get for some of the top restaurants are unbeatable and perfect for those who work in hospitality and don’t often get to treat yourself!
Amazing stuff and I’d recommend to anyone in the industry
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!
Why the app became so expensive?? From 11£ to 50£, that’s crazy!
Great App
Love the app - just a bit annoying you have to sign in so regularly. Sometimes it will ask you to sign in twice within 30 mins. Can touch ID be implemented??
Not valid email
Hi,
I got a simple e-mail and I’m trying to register in the app but is keeping saying that my email is not valid.
Don’t understand why.
I got a simple e-mail and I’m trying to register in the app but is keeping saying that my email is not valid.
Don’t understand why.
Fantastic concept
Creating a way that people who usually work long hours in a fairly low paid industry can affordably experience and learn about food and hospitality is a really amazing concept which will help our industry improve.
It would be nice, though, if it were possible to narrow down the search results (for example by cuisine or price), as it’s difficult to sort through an ever increasing list of restaurants.
It would be nice, though, if it were possible to narrow down the search results (for example by cuisine or price), as it’s difficult to sort through an ever increasing list of restaurants.
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Coya Angel Court
To preface this message the Code App is an app used by people in the service industry to enjoy dining at wonderful restaurants across London with a discount.
I work in the restaurant industry and went to Coya this evening to enjoy a lovely meal with a friend from New York.
I have the code app - when I presented the app (which gives 50% off of food not including alcoholic beverage) the manager (called Breezy) came over and said we could not use the app as we were supposed to tell him we had the app upon arrival because we would have been given a different menu - which is totally fair .
I asked for the “different” menu for future reference in which he brought me the same menu. I was genuinely confused because this was the exact same menu.
I then said, I completely understand if the menu was different but this is the same menu and you are treating me like I’m trying to con you. (Mind you I pay for the luxury of this app). He then said no, you can not just enjoy your meal and then tell us you have the app.
SO what I understood here was that I was not allowed to ENJOY my meal in this fancy restaurant with this great service because I have an app that essentially says I cannot afford this place. Had I told him I had the app at 7:30pm as opposed to 9:30pm we would have had a different service - discrimination to say the least. Moreover, we were two young women dining, so some might understand that we could have never won the argument.
What I know as someone who has worked in fine dining for 15 years is that nothing in his system would merit the fact that he denied us something we could have easily used. His system did not know that we checked in at 7:30 and his ego and demeanour only told me how he felt about us using the app.
I have used this app on numerous occasions in the most lovely places across the city, never have I experienced this. Again, as someone who understands the system in service, I actually was mind boggled.
And I am sad to see that a person who works and manages at this restaurant seems to have an attitude of “above” as a person who serves.
This was the most insulting experience I have ever had.
Risha
I work in the restaurant industry and went to Coya this evening to enjoy a lovely meal with a friend from New York.
I have the code app - when I presented the app (which gives 50% off of food not including alcoholic beverage) the manager (called Breezy) came over and said we could not use the app as we were supposed to tell him we had the app upon arrival because we would have been given a different menu - which is totally fair .
I asked for the “different” menu for future reference in which he brought me the same menu. I was genuinely confused because this was the exact same menu.
I then said, I completely understand if the menu was different but this is the same menu and you are treating me like I’m trying to con you. (Mind you I pay for the luxury of this app). He then said no, you can not just enjoy your meal and then tell us you have the app.
SO what I understood here was that I was not allowed to ENJOY my meal in this fancy restaurant with this great service because I have an app that essentially says I cannot afford this place. Had I told him I had the app at 7:30pm as opposed to 9:30pm we would have had a different service - discrimination to say the least. Moreover, we were two young women dining, so some might understand that we could have never won the argument.
What I know as someone who has worked in fine dining for 15 years is that nothing in his system would merit the fact that he denied us something we could have easily used. His system did not know that we checked in at 7:30 and his ego and demeanour only told me how he felt about us using the app.
I have used this app on numerous occasions in the most lovely places across the city, never have I experienced this. Again, as someone who understands the system in service, I actually was mind boggled.
And I am sad to see that a person who works and manages at this restaurant seems to have an attitude of “above” as a person who serves.
This was the most insulting experience I have ever had.
Risha
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The concept is awesome, the app needs a lot of work...
It’s a great app (and the bulletins are fantastic. I don’t believe I have the option for the quarterly, but I read one sent to my boss and they're also fantastic! So a visit to the website is integral! This app is allowing industry individuals to visit other wonderful places to dine. It’s a marvellous concept I fully support, but the app is awful. It glitches a lot, even since the redesign, and is currently constantly preventing me from making a restaurant booking. I’m happy to call the restaurant but I assume the member discount comes through Codeapp.
The tech just needs a bit more work. It’s an easy sell since so many of us in the industry want to eat at other places but either don’t have contacts there or more often than not our contacts are not in the position to give a discount. And we would not jeopardise their position. We all often pay full price because we have an appreciation for the hard work that has gone in to make our meal. The tech here just needs to reflect the concept it is supposed to support.
Many thanks.
The tech just needs a bit more work. It’s an easy sell since so many of us in the industry want to eat at other places but either don’t have contacts there or more often than not our contacts are not in the position to give a discount. And we would not jeopardise their position. We all often pay full price because we have an appreciation for the hard work that has gone in to make our meal. The tech here just needs to reflect the concept it is supposed to support.
Many thanks.
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Chef lee
Iv been using this app since it was first launched it’s amazing I save thousands
I locked myself out of my account time was really friendly and helpful and got me back in in minutes 🙌 I recommend It too everyone I meet and they all love it
Keep up the great work
Thanks lee
I locked myself out of my account time was really friendly and helpful and got me back in in minutes 🙌 I recommend It too everyone I meet and they all love it
Keep up the great work
Thanks lee
CODE Is the best supporter of hospitality.
By far the most forward thinking company out there for the hospitality industry.
