Buggy, broken app
Response from developer
Hey there, We appreciate you taking the time to provide us a review. We are passionate about great service and giving you access to specialty coffee from local and independent cafes. We sincerely apologize that your experience has been rather average, our team has been listening and learning intently in the background and we are resolving the issues you have raised. We’ve been so incredibly fortunate to have had such wonderful responses from local cafes that we now have 85+ partners on board. However with growth comes challenges in particular the customer experience in the café. We are focusing our efforts on optimising the customers experience. We’re spending more time in the cafes training the baristas and staff to ensure all our customers have the best experience possible when they order 3 free coffees a week. When the time is right we hope to see you again on the app and we would be more than happy to provide you a free 14 day free trial when this suits you. Thank you again from the whole Coffeesup team.
