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exploring the app
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Response from developer
Hello, dear ucheemermaid! Thank you for your feedback - it helped us identify the issue and fix it to make the app work fine, as expected. We’ve released an update (version 1.0.4) where the blank page issue was fixed. Coin identification results now appear correctly after tapping “Identify.” Regarding photo quality - our app displays your photos as-is without modification, so for best results, use well-lit images that aren’t blurry or cropped. Please update the app and give it another try. If you have any questions, please contact us at uladzislauyanushkaapps@gmail.com. We’d love to hear how the new version works for you in your updated review. Best regards, Support team.
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Response from developer
Hello, dear Msj2u2! Thank you for your feedback - it helped us identify the issue and fix it to make the app work fine, as expected. We’ve released an update (version 1.0.4). No more blank screens after coin identification - full identified coin info is provided. Please update the app and give it another try. If you have any questions, feel free to reach out to us at uladzislauyanushkaapps@gmail.com. We’d love to hear how the new version works for you in your updated review. Best regards, Support team.
Scam
Response from developer
Hello, dear EthanForns! We’re sorry for the confusion. You can always cancel your 3-day free trial anytime - no charges will occur if you cancel at least 24 hours before the trial ends. If not canceled, the trial automatically renews into a paid subscription (mentioned in the Subscription Info section on the app’s Settings screen). Here’s how to cancel your trial and subscription: 1. Open the Settings app. → 2. Tap your name. → 3. Tap Subscriptions → 4. Tap the subscription. → 5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. This info is also available in the app’s Q&A section on the Settings screen (Questions 5 and 6). If you have any trouble, feel free to reach out to us at uladzislauyanushkaapps@gmail.com - we’re happy to help! Best regards, Support team.
