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  • Released
  • Updated
  • June 4, 2021
  • April 22, 2026
Colmena screenshot #1 for iPhone
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About

Manage your health and family benefits easily from anywhere. Access all your insurance features, including bonus simulations, reimbursement requests, and payment options. Get support and manage your health decisions with this comprehensive health solution.

Simulate bonuses
Request and check reimbursements
Check and use surplus funds
Pay contributions
Access customer service
View payment history
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What's New in Colmena

1.3.5

April 22, 2026

se realiza ajuste de fechas en flujo reembolso, tambien se habilita pop up para direcionar a whatsApp en flujo reembolso.

User reviews

No permite adjuntar

Veo varias reseñas de que no se puede adjuntar imagenes y no pasa nada. Esta app no es gratis en el estricto sentido. Que estan esperando para solucionarlo? Que pasa con ese PO!

No es posible ingresar

No es posible entrar a la app con mi usuario y contraseña que uso en la página web y obligan usar la app para hacer uso de excedentes. Es un callejón sin salida que afecta mis derechos.

No deja tomar fotos ni subir imágenes

Al menos en iOS no lo deja desde hace un tiempo.

Mejorar Calidad de reembolsos

No permite adjuntar archivos, solo fotografías. Lo que es poco práctico para nosotros los usuarios.

Ya no es útil

Francamente, despidan al Product Owner de esta basura. Hace un año que no deja adjuntar boletas digitales, solo permite tomar fotos. No como antes. Realmente un downgrade increíble. Inoperantes.

FAQ

What does the Colmena app do?

The Colmena app is a health insurance management tool that allows users to access their benefits and manage their health decisions. It provides features for simulating bonuses, requesting reimbursements, paying contributions, and accessing customer service.

What are the key features of the Colmena app?

Key features include the ability to simulate health plan bonuses, request and check the status of reimbursements, view and utilize surplus funds through Colmena Pay, pay insurance contributions with various payment methods, and access customer service. Users can also view their payment history.

Is the Colmena app free to use?

Yes, the Colmena app is free to download and use. There are no mentioned costs associated with using the app itself, although it is designed to manage your existing health insurance plan.

Who is the target audience for the Colmena app?

The app is designed for individuals and families who are insured with Isapre Colmena. It aims to provide them with a simple and easy way to manage their health benefits and make informed decisions about their healthcare from anywhere.

What if I can't find a service I need in the app?

If you cannot find a specific service within the app, it is recommended to check the private section of the Virtual Branch on the Colmena website (www.colmena.cl). You can also resolve doubts by contacting them through their social media channels or by calling their Golden Phone.