Game is rigged
Response from developer
Hi, please "Contact Us" in the game setting. We will try our best to solve it for you.
Too many ads
I can see having one after a big milestone but not after every level, that’s why I delete the game from my phone.
Response from developer
Sorry for the unpleasant caused by the ads. It's a free game that relies on ads for revenue, but we'll minimize their impact on gameplay.
Cash grab vibes
Response from developer
Sorry for the unpleasant caused by the ads. It's a free game that relies on ads for revenue, but we'll minimize their impact on gameplay. You can "Contact us" in the game settings for an ad-free experience.
Ads after LITERALLY every level
Response from developer
We're truly sorry that the ad frequency has made you feel this way. We understand this is not the experience you expected. We'll carefully record your feedback and share it with our team and ad partners to improve ad frequency. If you'd like a temporary ad‑free experience, please contact us via 'Settings' → 'Contact Us'. Thank you for your honest feedback!
Frustrated
Response from developer
We're sorry to see you go, and we understand your frustration with the ads and update prompts. Please know that updates are released to fix bugs, improve performance, and add new levels — they're meant to enhance your experience, not interrupt it. We also continue to work on balancing ad frequency to make the game more enjoyable. If you ever decide to give the game another chance, we'd be happy to welcome you back. Thank you for your honest feedback — it helps us improve.
The noise 🤢🤮
Response from developer
Thank you for your feedback! We understand your strong feelings about the bottle pouring sound. We'll carefully record your suggestion and share it with the team for consideration — we'll look into whether we can optimize the sound effect in a future update. Thank you for your support!
More adds than gameplay
Response from developer
We're truly sorry that the ad frequency and coin economy have made you feel forced to spend. We understand that 10 coins per level vs 900 for a booster is a huge gap and very frustrating. We'll carefully record your feedback about ad frequency and coin balance and share it with the team for review. If you're stuck on a specific level, please contact us via 'Settings' → 'Contact Us' with the level number — we can provide assistance to help you move forward. Thank you for your honest feedback!
Too many ads
Response from developer
Sorry for the insane ad load! We're reviewing frequency and delivery. You can also contact us in‑game for a limited‑time ad‑free trial or purchase the ad‑free version. Thanks for your honest feedback—we'll improve!
Horrible ad game ratio
Response from developer
We're really sorry for the ad imbalance. 30s play vs 2min ads is not okay—we're reviewing length and frequency. Ads help keep the game free, but we'll work to minimize disruption. You can contact us in-game for a limited-time ad-free trial. Thanks for your honesty—we'll improve!
Too much bug
Thank you
Response from developer
So sorry for the bugs blocking your progress! We're prioritizing stability fixes in the next update. Please restart or update to the latest version first. If issues persist, contact us in-game or email ops@magiplay.com with a screen recording and your account ID. Thanks for your patience!
Omg
That’s all I ask!!!!
Response from developer
We're truly sorry for the frustration! Ads after every level are clearly too much—we're already reviewing frequency options. Please contact us in-game for a limited-time ad-free trial, or consider the ad-free purchase. We hear you and we'll work on it. Thanks for being honest!
Good gameplay but gives me ads
Response from developer
Thanks for your feedback! You're right—ads right at the start aren't ideal; we'll adjust the timing. Ad frequency is being reviewed too. Your note on art style is noted for future consideration. Stay tuned and thanks for your support!
booooo
Response from developer
Thanks for your feedback! Hard levels are meant to be challenging, but they are designed to be passable without power-ups. If you're stuck, please contact us in-game for tips. We'll also keep refining the difficulty curve. Appreciate your support!
Fun to play but lots of ads
Response from developer
Thanks for your feedback! Ads after every round do disrupt the flow—we're reviewing frequency optimization. You can contact us in game settings for a limited-time ad-free trial, or purchase the ad-free version. We'll keep improving. Appreciate your understanding!
Werbung Spam
Response from developer
Wir verstehen Ihren Frust! Werbung nach jedem Level nervt wirklich. Wir arbeiten an der Optimierung. Kontaktieren Sie uns in den Spiel-Einstellungen für ein zeitlich begrenztes werbefreies Erlebnis oder kaufen Sie die werbefreie Version. Wir möchten Sie als Spieler behalten – geben Sie uns bitte noch eine Chance!
Bru
Response from developer
We're really sorry that the ads have been overwhelming . We understand that too many ads can ruin the experience. We'll carefully record your feedback and share it with our team and ad partners to improve the frequency. If you'd like a temporary ad-free experience, please contact us via 'Settings' → 'Contact Us'. Thank you for your understanding!
Be careful.
Response from developer
Sorry about the ads! They help us keep the game free, but we’re working to make them less intrusive. Please contact us in the game settings for an ad-free experience!
girl.
Response from developer
We're very sorry for the constant ads after every single level. We understand how frustrating it is to get interrupted seconds into the game. We've noted your feedback about ad frequency and will share it with our ad platform and team for improvement. For a temporary ad-free experience, please contact us via 'Settings' → 'Contact Us'. Thank you for your honest feedback!
Content is good but ads make it unplayable
Response from developer
We're very sorry for the conflicting experience — enjoying the gameplay but being put off by ads. We fully understand that ad frequency contradicts our mission of stress relief. We'll carefully note your feedback and share it with our team and ad platform to better balance revenue and player experience. For a temporary ad-free experience, please contact us via 'Settings' → 'Contact Us'. Thank you for your honest feedback!
No help or explanation
Response from developer
Thank you for your message, and we sincerely apologize for the frustration you've experienced. We take overcharging issues very seriously. Could you please confirm whether you sent your email to ops@magiplay.com? If not, please contact us directly through the game by going to 'Settings' → 'Contact Us' and include your order number and a screenshot of the purchase. This will help us locate your case quickly and resolve it properly. We appreciate your patience and hope to resolve this as soon as possible.
